Air Conditioning Cruise Control Digital Radio Parking Sensors Bulkhead
I recently purchased a Ford Transit Custom SWB from Vanbase Bristol, and while the overall experience was positive, there were a few bumps worth mentioning. After travelling over 5½ hours to collect the van, I was disappointed to face an unexpected delay of around 20 minutes due to a pricing issue. The vehicle had a “Van Club” package already included in the price—something that hadn’t been explained beforehand. I was nearly charged an additional £200–£300 on top of the agreed price, which was frustrating after such a long journey. Thankfully, the manager stepped in and had the charge removed, but it did take the edge off what should’ve been a smooth handover. That said, the van itself was prepped to a high standard, and Ella was fantastic throughout—friendly, professional, and clearly committed to customer service. I’d just recommend Vanbase make the Van Club inclusion clearer upfront, as I imagine this catches a lot of buyers off guard. Overall, I’m pleased with the vehicle and grateful to the team for resolving the issue. Thanks again.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
1 Owner From New - Whatever You Throw At It, Citroen Relay Is Up To The Job, And More. - 5 Inch Touchscreen Display, Cruise Control With Speed Limiter, Daytime Running Lights, Front Electric Windows, Full Steel Bulkhead, Air Conditioning, Rear Radar Type Parking Sensors, Electrically Adjustable And Heated Door Mirrors, DAB Digital Radio, Driver Drowsiness Detection, Intelligent Speed Assist, Lane Keep Assist, Traffic Sign Recognition - - Driving Into a Low Emission Zone Dont Worry... Im ULEZ & CAZ Compliant (No Charges)! - Large Van, Ideal Base For Day Van Or Campervan Conversion, Longer Wheelbase, Higher Roof - Were an RAC Approved Dealer Where All Vehicles Come With a Full Multipoint Check and Warranty. At Vanbase, We Have the South Wests Biggest Selection, Located Just Off the M5 Bristol, and Were Open Daily. Thinking of Selling Yours We Want Your Van Quick and Easy, Trade In or Sell., Price Plus VAT
Vanbase - Bristol
Yara Trading Estate St Andrews Road Avonmouth BS11 9HW
Avonmouth
