Renault Master 2019 - dCi 35 Business

I bought a van from BCS to replace my old work van/camper. I need it to go up and down the country and be reliable so I went for a very low miles MK7 Transit. The van basically drives like a new one at those miles obviously, but these lads have been a cut above with the service. I was a bit nervous doing this van cause it was decent money (for my wallet anyway - more than I've ever spent by a long way) and then a boatload to convert it so I can sleep in it while working, but what convinced me on buying from BCS (apart from them being polite and helpful, etc) was the reviews on Google saying they'd had an issue and it had been taken care of with no fuss under warranty. And that was exactly my experience. I'm extremely pleased I bought from them and wil buy for life from here every time I need a vehicle. The crank pulley went on mine (this particular engine is known for em going. No one's fault and not the end of the world, but still makes the van undrivable really) within the warranty period and a quick phone call was all it took - sorted. In a world where we're all sick of being pissed about by any kind of trade or service you can think of, it was a right relief to have that taken care of so easily. Will 100% be back and 100% recommend.

I have bought a lot of vehicles over the years and by far this purchase tops the list ... A huge thanks to Wayne and his team for a hassle free deal ... HONESTLY amazing customer service, polite, helpful with any requests you need on a potential purchase ..I was 4 hours from Wayne and anything I needed for reassurance on vehicle was sent promptly , even collected me from the train station.... I would from my dealings with Wayne highly recommended him and his team good stock , no messing about ,honest and up front which in my experience over the years a lot of dealers could learn a thing or two from these guys.... its not been a day since my purchase and Wayne has already text to ask if there were any issues and to not hesitate to contact him top class 👏 👌...

I bought a 63 plate transit from these guys. Im aprox 2 months into ownership and have encounted a fuel leak, dodgey tail light earth, a master cylinder & clutch pedal failure. Every time ive rang up we've had it booked in the next day or the next suitable day for myself. It has been ready to collect any time between same day and 2 days later. Wayne is a nice approachable bloke and has even reassured me over whats app in the middle of the night when ive found issues and told me to bring it back in the following day. But take note, he is rarley on site since purchasing and seems to be a super busy bloke. You're best calling the service side if you've any after sales issues.The other lads on site are also very approchable though and are willing to let you show them whats wrong not just listen to you on dropping it off. I have no doubt they will continue to help me with any upcoming work and MOT's my van needs. On one occasion Craig told me they were too busy but after explaining i had a holiday that friday he managed to sort it by the wednesday. Its easy to sell a motor, its rare to find a company that stick to their word with warrenty though so credit to the company for this. The only thing i have noticed after 1 trip is my reverse camera got knocked off while it was in there. It wasnt a big fix so i never complained but i have no doubt theyd have sorted it if i highlighted it to them. Id buy from here again if i were to look for another van.