Renault Trafic 2022 (72) - DEPOSIT TAKEN, GOING OUT SOON

We bought a fantastic tipper with a tail lift from Dean at 100 vans. Just what we wanted. Delivered and the condition was as described, clean, serviced, mot'd. Only problem was it didn't have a spare wheel. It did though have the manufacturers jack and brace in the cab as one would expect. On contacting Dean he said that the spare wheel is often removed from vehicles before he buys them. I didn't quite understand why that was my problem, I needed a spare. The sales description didn't say the van had a spare wheel, then again it didn't say it was missing! Always read the small print!! I said to Dean that spare wheels are available online at reasonable prices, why not pay and get one delivered to me? Dean wasn't keen on this probably because we negotiated the vehicle price. Dean then kindly offered to look through his workshop and would hopefully find a spare and get it dropped off. Two week later and nothing. I chased Dean but he messaged me saying he was on holiday and would sort it out in the new year. Didn't really help me, so when he started name calling I told him to forget it and I would buy my own spare wheel. Lesson learnt - I should have asked if the vehicle had a spare wheel! I'm still very pleased with the truck and the deal we got. Aftercare was lacking, some traders seem to struggle with customers, but I am sure there are many who have been very pleased with 100vans, as I was mostly. Question: where does the name 100vans come from? Is it how many vans are in stock? No, so its a bit misleading. Probably the number of vans he has sold without a spare wheel!. Ha Ha!!