Volkswagen Transporter 2012 - 2.0 TDI T28 CAMPERVAN POP TOP NO VAT

I purchased a three-year-old VW Crafter from FB Van Sales and couldn't be happier with the excellent sales and after-sales service. When I arrived, the van was ready for a test drive. The only dealer that bothered to offer me the opportunity to take a van out on the road. It had a couple of minor cosmetic dinks I could live with in exchange for low mileage, excellent mechanical condition and a great price. Soon after collecting the van, we noticed an oil leak - but not a problem. Dedicated to honouring their warranty and upholding their reputation, the team opened up on a bank holiday weekend, and we soon got to the bottom of the problem. I'd recommend this friendly and family-run business.

Avoid this garage like the plaque, brought a van which they delivered to me, it had a new mot day before (dodgy one) arrived only to have brake pads fitted back to front metal on metal, then engine management light came on and went into limp mode, on my local garage inspection he advised me that the ecu had been tampered with and the engine had problems, I rang fb vans to tell them to take vehicle back as it’s no good, then they told me they would charge me \xa3290 for them to pick vehicle up even know it wasn’t my fault that the vehicle wasn’t running correctly. Then when I did get my deposit back they had took nearly \xa3500 of my deposit for something that was there fault, and I have emailed them and left messages trying to make a formal complaint, with no one returning messages or even trying to resolve the matter. As stated under consumer act right the customer is not eligible for any costs within the 14 days especially when it’s the garages fault