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Wigan Nissan
Pottery Road, Wigan, WN3 5AA
wigan
4.5 (9,086 reviews)
Wigan Nissan
Pottery Road, Wigan, WN3 5AA
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John Willis was the member of staff who dealt with my ordering and buying of a brand new van. From the start there was no pressure or sales pushing. Just a very good service and explanation of the vehicle, the process, the procurement, the sale of, and everything that happens. I received regular updates of the situation and time scales with delivery etc once my van had been ordered. I also had courtesy follow ups once I'd received my vehicle. The guy who delivered my van to my door (I have forgotten his name sorry) was also brilliant and explained everything to me regarding the actual vehicle and also the paperwork etc. I received my van in perfect condition and good to go. I think they are all very professional and knowledgeable at The Chorley Group Nissan in Chorley, and John was excellent. Thank you.
Bought an MG HS from Sim at Blackpool MG. He was excellent and showed us how things work in the MG HS and explained everything. There was a small crack on the passenger side of the windscreen and he said that he will get that sorted out which I was happy with as it wasn't then when I looked at the vehicle. I really love the MG HS as it is amazing and really comfortable to drive and really quiet
I made a enquire abour a kia sportage on sunday evening .9 15 on monday morning by grace made appointment at 11am to see car which was waiting .Grace was very helpfull and patient aswell . I bought a car one hour later and picked it up tday friday . Would never go anywere else and i live in swinton . Thanks alot again Grace .
We paid in full for our Nissan Leaf and were given confirmation for collection, only to arrive and be told the car was not actually ready. This caused unnecessary inconvenience and wasted our time. When we eventually received the car, it was only charged to 29% (we waited 30 mins then charged to 51%) despite us paying an additional £20 charging fee. A refund was processed, but 5 mins later the transaction showed as “reversed” in our bank account. The condition of the vehicle on handover was also below expectations. Compared to the standard of preparation we experienced with our previous MG5 (purchased in chorley branch), the car was noticeably not cleaned or presented to an acceptable standard. To make matters worse, one of the supplied keys was not functioning, even after replacing the battery ourselves. Overall, this has been a frustrating and disappointing handover experience with poor communication and lack of attention to detail.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.
