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Warrington Audi
Charon Way, Gemini Retail Park, Warrington, WA5 7YD
warrington
Warrington Audi
Charon Way, Gemini Retail Park, Warrington, WA5 7YD
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Paid a £1,000 deposit to Abigail Hughes at Porsche Centre Wilmslow for a vehicle I decided not to purchase. I requested a refund multiple times and was told there was an “issue with the payment.” I was then asked to provide my bank details for a manual transfer — which never happened. Despite repeated follow-ups, the money has still not been returned. The finance team was supposedly “investigating” but no resolution has come. For a dealership representing a premium brand like Porsche, this level of customer service is frankly embarrassing. I have now raised a formal complaint with Stratstone senior management, Porsche GB, and The Motor Ombudsman. I’m also pursuing a chargeback through my bank.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.
