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Walters Motor Group Loddon
Little Money Road, Loddon, NR14 6JD
loddon
4.5 (294 reviews)
Joined 2018
Walters Motor Group Loddon
Little Money Road, Loddon, NR14 6JD
Purchased a car from them recently, Debbie in sales has been nothing but patient and helpful throughout the whole process with issues on the car after being brought they are being booked into to be sorted and also answering my many questions and reassurance throughout the whole process. Would definitely recommend.
Recently bought a VW Golf from WMG, i was being assisted by Damon during this process. I hadn\u2019t initially realised that it was appointment only however Damon was able to still assist me with looking at the car and provided options for this and was shortly booked in for a test drive. Damon fully explained and clearly explained the whole process from their side and kept me upto date and checked in regularly to ensure everything was all ok on my end. Car collection was a swift process and i was on my way very quickly! Thanks Again Damon. Joe
Recently purchased a car from Walters, they carried out the preparation works we discussed and I am very happy with the car. The warranty for a year was a little expensive to include the cover for the roof, but now have peace of mind for 12 months. The slight negative was the preparation time, of some 3 weeks from deposit to ready to collect.
I recently bought a suzuki Vitara from Walters Motor Group, and I\u2019m delighted with the whole experience. I purchased the car remotely, which can be a bit nerve wracking, but Damon made everything feel easy and straightforward. He kept me updated throughout, was honest about the car, and answered every question I had with patience. The car arrived in lovely condition and drives beautifully, exactly as promised. Thank you to Damon and the rest of the team for making the process so smooth. I\u2019m really happy with my purchase and wouldn\u2019t hesitate to recommend Walters Motor Group! Well deserved 5 star review! Thank you again to Walters Motor Group, especially to Damon!
Bought a car for Walters on the 2nd Jan from Louis, great service from the moment of calling up to book an appointment all the way to buying the car. Very easy sales process and Louis took the time to ensure all my questions were answered. The car (although not collected yet) was immaculate on the day of test driving and matched the pictures on their website perfectly. Can\u2019t wait to take ownership get behind the wheel of my new pride and joy. Edit. Nightmare from the moment I took the car. touch screen Entertainment system did not work at all on day 1 (which they replaced later), GPS didn't work (which they replaced later). Why this wasn't picked up on a pre handover I've no idea. Sunroof stopped working (trip to Kia) Was told before collection by Jake that a "New" gearbox and clutch was being installed in the car due to a fault with the current one. After just about 4000 miles the clutch went bang and I had to be rescued by the AA (which they replaced) however turns out the gearbox was a refurbished one despite being told it would be new. Despite requesting communication with regards to this I was met with silence on numerous occasions. Once new clutch was installed i had a funny noise from the engine, I was advised to take it back so they could take a look, I had advised one the car was up to temp the noise went away, once I arrive i was told to go for a walk and get a coffee while they had a look, once I returned i was informed as the car was warm it was pointless me coming despite this being their recommendation. The mechanic wouldn't talk to me for some reason and left me with Debbie (perfectly helpful) but why i could tell the mechanic what was happening i don't know. This garage is a 30 mile round trip for me and not easy to keep going back and fourth. In conclusion I can not recommend this dealership. Wouldn't surprise me to get a reply to this stating they are still willing to work with me etc, and all they did etc however to be told the gearbox would be new and then completely ignore repeated requests on the subject is enough for me.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
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