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Volkswagen Van Centre Birmingham
St Stephens Street, Birmingham, B6 4RG
birmingham
4.9 (122 reviews)
Volkswagen Van Centre Birmingham
St Stephens Street, Birmingham, B6 4RG
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The experience at Volkswagen Van Centre Birmingham was fantastic. Max was very patient and kind throughout our time there. He is very experienced and helpful. Everything was quick and our van was in pristine condition when handed over to us. We would highly recommend the place. The Manager was super friendly and very welcoming. A big thank you to Max
I'd recommend Volkswagen Van Centre Birmingham to a friend because they did exactly what they said they would and the van arrived when they said it would. Darren answered all my questions and was very knowledgeable about the van so it made the purchase really easy for us. Very happy we went there.
I would not recommend Volkswagen Van Centre Birmingham because I am still waiting for an update on when seat covers and mats we have paid for, but weren’t available when we picked up the vehicle will be delivered. The lack of communication does not make you feel like a valued customer.
Volkswagen Van Centre Birmingham were helpful because, right van at the right price. Darren looked after us very well. Very knowledgable about the van and able to answer all our questions/guide us through the purchase. He even came in on his day off to manage the handover and spent around 2 hours giving us an overview of the vans functions etc.
I would not recommend Volkswagen Van Centre Birmingham because focus is on sales rather than customer service - would like to see a balance between the two. Very defensive when querying points, both before purchase (e.g. on exactly what we were signing for (there were errors in the form) as well as after purchase.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
