
Vertu Vauxhall Skipton
The Crossings Business Park, Cross Hills, Nr Keighley, BD20 7BW
I had a great experience at Vertu Vauxhall Skipton. Bobbi was an excellent sales representative. From when I first booked a viewing of this car she phoned me up to introduce herself and explain about the car. Before I arrived for a test drive she had sent me a video of the car with all of its features. This is the first car I have purchased and Bobbi was very helpful and kept explaining things to myself, keeping eye contact, even when someone else asked a question. When test driving she sat in the back and let my family member sit up front to test the car out. She answered all the questions I had and any issues she noted down and would sort on the car. I received a follow up call to ask what I was thinking and when we agreed the offer Bobbi kept in touch and sent me all the documentation I required. On the day of handover Bobbi sent a video of the car showing its condition and explaining all the features again. Any questions she didn’t know the answer to she went and sourced information from other colleagues. A few days later I received a phone call to check in with how the car was going and how I was getting on with it. Overall, this was a really pleasant experience, compared to other dealerships I had visited. I would highly recommend them. And again Bobbi was brilliant and I appreciate all the help she gave.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.