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V12 Sports and Classics Hinckley
Unit 23, Harrowbrook Road, Harrowbrook Industrial Estate, Hinckley, LE10 3DJ
hinckley
4.3 (17,884 reviews)
V12 Sports and Classics Hinckley
Unit 23, Harrowbrook Road, Harrowbrook Industrial Estate, Hinckley, LE10 3DJ
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Our sales representative Alisha - Our sales representative Alisha, who looked after us from the moment we met was outstanding!!! She went above and beyond to keep us up to date with every little detail to the final handover of our new car. Fantastic staff member for sure \U0001f44d\u2764\ufe0f\U0001f60a
Didn't buy a car. Went to look at what they had and at one I'd seen online. No pressure from the staff but the cars weren't very well presented, not clean etc. Many didn't have prices and the one I went to look at had already been sold. Cars parked everywhere and didn't feel they were very well looked after.
Awful service - Awful service, we reserved a car and paid the \xa3100 to come and test drive and buy it. We drove 1 hour leaving work to do this. We got there and they told us someone else has taken it for a test drive and they don\u2019t know what\u2019s happened as it was reserved under our name. This customer ended up buying the car and we were told very casually whilst waiting in the waiting area. They then proceeded to make different excuses which didn\u2019t align with each other, head office could only see one reservation under our name. No real proper explanation or reason. We will not be using this company to purchase or recommend. On top of this I lost \xa31.30 on a bag of cheese and onion crisps as their machine is rubbish and dilpesh nearly broke the window trying to shake the vending machine getting it out. If you\u2019ve ever seen the phone shop this is the car dealership equivalent!
Olivia was a fabulous sale person - Olivia was a fabulous sale person. Informative, knowledgeable and patient. Most of all kind and considerate to my need which made an impression which really did help me come to the decision to buy. I don\u2019t want to any other person to sell me a car \U0001f60a
Had a great experience here with Mo (our salesperson). Car was fully checked by AA and prices were pretty good, but not particularly advertised on-site (not really an issue). Only dropped the 1 star because waiting times can be really long because it is so busy, but perhaps that is a good sign.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
