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TrustFord Birmingham
971 Kingsbury Road, Erdington, Birmingham, B24 9QB
birmingham
4.7 (22,931 reviews)
TrustFord Birmingham
971 Kingsbury Road, Erdington, Birmingham, B24 9QB
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We had already looked at various cars on Auto Trader and spotted one in Mallusk so went to inspect. First impressions were good as a receptionist greeted us and directed us towards Neil Anderson. Explained what I wanted and said it was likely the car was in the showroom. I was shown the car in question and had a brief test drive, which was brilliant. I was offered other cars to look at should I wish but none really caught my eye. Sat down to discuss details. Neil was upfront regarding the extortionate tax band it fell under to make me well aware that I wouldn't be caught out. The deal was then sealed, no hard sell just an explanation of extras on offer some of which I accepted and others I declined. Collected the car two weeks later as agreed and this was followed up by an agreed courtesy call a few days later. It's the first car I've bought in 8 years or so was well impressed by the level of service as well as the total lack of a hard sell etc. many thanks
There was a few hic-ups in buying my new car, but the issues were sorted. It was nice to only deal with one person. He was very professional at all times & I would definitely like to deal with him again. This is my second car from TrustFord & will definitely be using them again.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.
