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Swans Motor Group LTD
231-245 Heigham Street, Norwich, NR2 4LN
norwich
4.5 (278 reviews)
Swans Motor Group LTD
231-245 Heigham Street, Norwich, NR2 4LN
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Very happy with the level of knowledge and professionalism from all the staff. Good quality cars.
Rachael Bartlett
25 January 2026
We have recently bought a Volvo from Swans and from our very first visit, we have been very impressed with the quality and price of the car and the professionalism of the staff. Daniel, in particular was very professional, honest and clearly explained timelines and the sales process. He transferred the ownership and taxed the vehicle online for us, which made the whole process much easier. We would not hesitate to use Swans again.
Janice Comerford
15 January 2026
I had a great experience buying my car from Daniel. He was friendly and there was absolutely no pressure at any point, which made the whole process really comfortable. He was honest and clear about timelines — I was told the car would be ready in about three weeks, but it was actually ready in just 10 days. The car itself is lovely and exactly what I was hoping for. Overall, a quick, smooth, and honest experience. Very happy customer and I wouldn’t hesitate to recommend them
Afton Ward
26 December 2025
dan really helped a lot ! it was my first car and i couldn’t be more happier, price was fair, negotiated work and it was super easy and simple, would 100% recommend! everyone was really genuine and happy to help
LAW
19 December 2025
Recently bought a car from Swans and am really pleased. Dan was excellent and made sure everything went smoothly and kept me up to date. I did have to wait 3 weeks for a new wet belt and service to be done but this was in no way anyone’s fault just complications with another car but was kept informed the whole time. I am very pleased with the car and the service and would highly recommend Swans to anyone.
Ace
12 December 2025
Everyone at Swan Motor Group Ltd are super professional and helpful. Purchased my new car with no hassle or hard sales pitch. Great service & love my new car!
Steven Hawes
12 December 2025
I was impressed with the exceptional level of professionalism and customer care demonstrated by the team at Swans Motor Group. I recently purchased a vehicle from them and was initially advised that the handover process would take approximately a week, as the car required a fresh MOT along with any necessary maintenance work. However, Dan went above and beyond to accommodate my circumstances—rearranging schedules and prioritising tasks to ensure the vehicle was ready much sooner than expected, as I urgently needed it. His dedication and proactive approach made the entire experience seamless and stress-free. I am extremely satisfied with the service I received and would not hesitate to return to Swans Motor Group in the future.
luke Page
26 November 2025
Recently bought my Ford Focus from Swans, Dan was brilliant & so was the whole company. The car is immaculate & drives like new just how they described it. I would trust these lads over & over again & would definitely buy another car from here. Thank you Swans, Mark
Mark Fiander
26 November 2025
Fantastic service, bought a BMW 1 series Coupe which when I took away did find some issues, but they took it back no questions asked, diagnosed and repaired it within days free of charge. Everybody at the company was very helpful throughout.
Luke Johnson
04 November 2025
Great sales team no pressure sales happy to let you take your time considering options and got our new car serviced plus cam belt replaced and ready to go before I expected top marks from me
Chris Clarke
02 November 2025
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
