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Stellantis &You West London
634 Chiswick High Road, Chiswick, W4 5RY
chiswick
4.5 (24,863 reviews)
Stellantis &You West London
634 Chiswick High Road, Chiswick, W4 5RY
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Took my Zafira in for an air bag recall today and I honestly can’t thank the entire team enough. From the first minute we arrived the reception team were amazing and although we had arrived an hour earlier than our appointment it was absolutely no problem for them, I explained we had to be somewhere else and were very pushed for time so we tried our luck coming early. They all were so kind and understanding of our situation and swiftly passed us over to EVANS on the service team and he got our car brought in almost straight away and tried to get us on our way again as quickly as possible. I cannot thank everyone enough especially EVANS he is a complete gentleman, so polite and nothing was too much trouble for him and the entire team for that matter, all so friendly and welcoming ALL of them. We had our dog with us and he needed to go for a walk while we waited and we were extremely surprised how lovely the surrounding area is across the canal lock into huge grass areas we had a lovely walk while Evans kindly got my car sorted Within 30 minutes !!!! As if Evans had not done enough for us already he also got my car valeted in and out as a gesture of good will as I had enquired about possibly paying for a wash. Top quality work by everyone. A Nice comfortable seating area with really nice FREE hot chocolate 😊 This is definitely the best Vauxhall repair/dealership I have ever had the pleasure of using. I have also used these before for my servicing and timing belt etc and have always had a very positive experience this is definitely a well trained, well gelled team of guys and it completely shows throughout. Everyone I had contact with today were exceptional and a credit to the company. I love it when you receive such a brilliant service and I will of course definitely be using them again for any repairs or servicing coming up in the future. Keep up the good work and thank you EVANS especially for your excellent service 🙏 I only wished I had remembered the names of all the staff in the team as they all deserve a mention individually but thank you all I’m sorry i cannot list your names. Thank you all very much 🙏😊 Management this team all deserve a good pat on the back.
I recently had the pleasure of dealing with Palpreet, the manager at Citron, during my experience purchasing a Citron C3. Overall, it was a positive encounter that left me feeling satisfied with my decision. From the moment I arrived, Imran provided exceptional service. He was knowledgeable about the Citron C3 and took the time to answer all my questions thoroughly. His friendly demeanor made the entire process feel welcoming rather than transactional. I appreciated that he didn’t rush me; instead, he ensured I understood all the features and options available. Palpreet, as the manager, played a crucial role in ensuring everything ran smoothly. I noticed how he supported Imran by stepping in to provide additional insights when needed, which showed strong teamwork. It was clear that they both were committed to making sure customers left feeling confident in their purchase. I am happy with customer service I received. Thanks
Sean from Stellantis &You Stockport was great. Always courteous and friendly in his dealings with me. He looked after me very well from start to finish of my car leasing journey. Would highly recommend the Stockport branch. The team are very knowledgeable and friendly. Loving my new car :-)
excellent service from Charlotte Reardon and the guys at Stellantis&You Newport I recently contacted Stellantis & You in Newport to have more info and receive a car on Motability. An appointment was made the very next day where i attended and met with Charlotte. Charlotte explained everything to me and kept me informed from the get go. There were a few hiccups which was dealt with in a timely manner and i was given a courtesy car to tie me over which really helped as Charlotte knew how much i needed a vehicle. All in all a brilliant service and would attend again in the future
After a poor service experience yesterday due to staff shortage (which I wasn't told originally or would have been more understanding) I finally got through to a manager. I was listened too and apologised to and this really helped, they understood my frustrations and apologised and rectified my issues. Even getting my car driven back to me as I can’t come to collect now, Some things can’t be helped but if things explained clearer as they have been now this would help. Not a great start but an amazing finish to my service experience kind regards Zoe Jenkins
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.
