
Stellantis &You Liverpool
77 Mill Lane, Old Swan, Liverpool, L13 4EJ
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Where do I start? From the first phone call to driving my new car of the forecourt, I was looked after, all questions and queries answered, my sales advisor, Paul Eastwood phoned everyday, while my car was being prepared. I was made to feel unique, not rushed and that I wasn't on an aldi conveyor belt! I wasn't rushed to the close the deal and I was allowed to test drive my new car and take as long as I needed to familiarise myself with the new layout in the interior. Thank you Paul, A* customer service and just a stress free transaction, will most certainly recommend to anyone who is after an upgrade. Thank you once again.
We can't thank Lafira Fernandes enough for all the help and support she provided during repairs required to mum's car. We're enormously grateful to her and the team at Stellantis &You UK Brentford for a job very well done. Without doubt we'll be recommending to friends and family.
The service department are all smiles and welcoming when they want you to sign up to service plans. But when you try and check on the car’s status after the second day they are short sharp and unhelpful (everything is being done as quick as possible) then I had to wait another day just for an MOT. There is no desire to speed things along or keep me in the loop and when questioned they become very unfriendly. Jaseem Jameel my ‘friendly’ service rep!
We decided to have another Peugeot from Stellantis, as everything went smoothly last time. Again, David Hawkes assisted us to order the new car and handover was straightforward. David took time to explain all the new features so we could familiarise ourselves, and phoned the next day to check all was OK. David always provides friendly and efficient service and is quick to respond to any queries whether via email or phone. Thank you 🙂
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.