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Stellantis &You Guildford
Hurtmore Road, Godalming, GU7 2RD
godalming
4.5 (24,863 reviews)
Stellantis &You Guildford
Hurtmore Road, Godalming, GU7 2RD
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Syed was absolutely fantastic from start to finish. He really listened to what I wanted and went above and beyond to help me find the perfect car. His customer service was outstanding responsive, efficient, and genuinely supportive throughout. The whole experience was smooth and enjoyable, and I couldn’t be happier with my new car. I would highly recommend Syed and Citroën to anyone!
They dint have the right car for me to test drive. So we went out in a 4008.i was buying a 3008 allure.was told about all that my car would have . And how I was looking forward to having the ambient lighting inside. On picking up my car they did not have the paperwork till Monday. I asked the salesman to show me how the lights worked. But was not able to do it. So he ask the sales manager who reply was they come on at night. On picking up the paperwork for my car the salesman tried to get the lights to work but no luck . So I ask him to ask the service department. On his return was told my car doesn’t have it.i have complained to the salesman. That they should know the specs of the car . But so far nothing has been done to resolve this . . Spending over £30.000 I would expect better service from Milford main dealer
I write a review about my experience of Stellantis & New Maidstone over the past 5 months... I have given 5 stars primarily for the support I have received from Ashley the local Dealership Manager. He has been understanding, patient and supportive and I have now taken possession of my beautiful new 2008. Thanks also go to Toni who has always been very friendly and helpful whenever I have called, Niall who helpfully facilitated a number of test drives and Chloe who was kind, understanding, helpful and patient, with what turned out to be a bit of a protracted handover, due to having to empty a previous car and hire car into my new car and some follow up requests. Please note...My review is purely based on my experience from Stellantis & New Maidstone NOT in anyway a review of Peugeot, from whom I have received the most appalling (non existent) Customer Service over the past 5 months, which I am in the process of taking up with their Senior Management.
David, our salesman, was very helpful, informative and patient. He explained things very clearly and helped us understand everything fully. He is one thee nicest and friendliest people I've ever met and he could not have done more for us, meeting all our needs and even going above and beyond!
We were sold a time bomb. We are unable to drive a car we have had for 6 months and Spoticar are providing obstacles not solutions and Stellantis cannot help with repairs until 17th July (today is 1st April). I would genuinely question any garage that is in any way associated with Spoticar (who have 1.7 stars on Trust Pilot). We have a young child and would like the luxury of driving a car we have recently purchased. We also had some trouble after we bought the car- on our first visit we advised there was a slow puncture which we were told would be looked at. It was not picked up in the apparent extensive checks that are done on a Citroen car at a Citroen garage. We then drove it home and had to return to the garage twice after- to fix scratches that were there before purchase and to repair the slow puncture as there was a nail in the tyre.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.
