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Sandygate Cars Ltd
Caldervale Road, Burnley, BB11 1BT
burnley
4.4 (191 reviews)
Sandygate Cars Ltd
Caldervale Road, Burnley, BB11 1BT
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Hi my name is jenna I have rang you numerous times and it goes straight to voicemail i have left messages also spoke to Adrian one time on the 16th December regarding the peageot 3008 allure i purchased on the 16/7/2025 My son has put a review on and told me to contact you which has got me no where as Adrian said he will discuss the matter with Paul and co as my cam belt has gone on my car i have spoken to another person Also promised to discuss this with the company but still i have not heared from anyone since i am left with no car i with in the 6 months by law as the cam belt should have been done at certain miles of the car im a single mum and thought this was a reputable company and i trusted them with my money now left car less and in winter to get my children to school with a car not fit for use (broken) reg ak14 kyc is the car Jenna K
This is the place to go if you want to buy a faulty car recently bought a Make: PEUGEOT Model: 2008 Year: 2014- sandy gate cars. All was going all right for a bit then the driveshaft started to make a noise as the car was still under warrant it they repaired it now I am very unhappy as now the warranty had expired the cam belt has snapped causing major internal engine damage I would stay clear if I was you
I am now thousands of pounds out of pocket after purchasing a VW Crafter campervan from Sandy Gate Cars and Commercials in September 2025. What followed has been one of the most disappointing buying experiences I have ever had, and it raises serious concerns about the ethics and professionalism of this dealership. Below is a clear timeline of what happened: \U0001f539 Before Purchase The campervan was advertised as being in excellent condition with a full six-month warranty. I was repeatedly reassured the vehicle had no issues, was \u201cpristine,\u201d and everything \u2014 including the camper conversion \u2014 was fully covered under warranty. A \xa35,000 deposit was taken based on these assurances. \U0001f539 Day of Collection (4 September 2025) Immediately noticed front bumper damage that had not been disclosed. Discovered the locking wheel nut key was missing. Asked about the electrical systems but was told not to worry because \u201ceverything is covered by warranty.\u201d Told the logbook and private plate transfer had been dealt with \u2014 which later turned out to be untrue. \U0001f539 First Week After Purchase Locking wheel nut key still missing despite repeated promises it would be sent. Developed concerns about: Faulty electric window switch Steering wheel controls failing Side marker light not working Multiple WhatsApp messages and calls were made and I was repeatedly told \u201cdon\u2019t worry, everything is covered.\u201d \U0001f539 Major Water Leak Discovered Water was pouring into the campervan through the roof, damaging: Roof lining Electrical systems Cabinets Mattress and bedding Sent videos and messages reporting the leak \u2014 ignored. Took the van to independent specialists, who confirmed the issues clearly existed at the time of sale. \U0001f539 Logbook / Registration Issues Despite assurances, the logbook was never submitted properly. Police pulled me over and confirmed the vehicle was not legally registered to me due to how Sandy Gate had handled it. I had to correct this myself at my own cost. \U0001f539 Communication Breakdown After initially promising to resolve everything, Sandy Gate Cars and Commercials gradually stopped responding. WhatsApp messages, calls, and requests for updates were ignored. No support was provided despite the \u201cfull warranty\u201d they claimed covered all issues. I was left to pay for repairs myself \u2014 at significant cost. \U0001f539 Financial Impact I have been left with: Substantial repair bills Travel and accommodation costs Loss of use of the vehicle Significant stress and inconvenience A van that was not fit for purpose from the moment it was sold \U0001f539 Conclusion Based on my experience, I cannot recommend Sandy Gate Cars and Commercials. They advertise \u201chonesty and reliability,\u201d but my experience was the complete opposite. If you\u2019re considering buying from them, I strongly recommend: \u2714 Getting a full independent inspection before committing \u2714 Not relying on verbal promises \u2714 Being extremely cautious with the warranty claims I would urge other customers to think very carefully before purchasing a vehicle here.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
