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Perrys Blackburn Mazda
Brownhill Garage, Whalley New Road, Blackburn, BB1 9BA
blackburn
4.6 (1,059 reviews)
Perrys Blackburn Mazda
Brownhill Garage, Whalley New Road, Blackburn, BB1 9BA
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Perrys Blackburn Mazda staff were good because the initial transaction was very pleasant. The car developed a fault in the first 24 hours and the team at Perrys did everything possible to rectify the problem and fully explained what they had found along with showing me the sensor they had replaced. Can't think what more they could have done.
I'd recommend Perrys Blackburn Mazda because my car came out clean and neat, i must say, I am highly disappointed with the driveaway insurance package, despite submitted all information and required documents for the package, I have to buy emergency cover to be able to drive my car out of the dealership, very disappointing
Overall, a good car shop experience considering the fact that we had to travel 120miles one way to the dealership. They found time to see us and made everything as smooth as possible. From the very first phone call, we were looked after by just one person, James A. After our test drive, we decided we wanted the car, and it was then prepared for handover the following week. James explained all options and extras available. The buying process and signing the sales documents and watching videos takes a long time and customers should be allowed to opt out of it. If I buy with cash and want no extras, I should have a choice. I understand some people need more time to understand what's available and how things work, but not all of us need that. Handover was on time, smooth and easy. James helped us sort out road tax and v5 documents. The only thing I'm dissatisfied with is that we did not do enough research about the £500 Perrys Guard polymer paint and fabric service. The car needs paint correction first and then to be coated with the product. The car's interior did not have a full valet either. Ultimately, if I need another Mazda in the future, James from Perrys Blackburn will be our first contact.
Perrys Blackburn Mazda were really helpful and I'd recommend them because there was no pressure for a sale, very friendly and informative appointments. Smooth sale. Lots of reassurance. I would recommend all the sales team, who introduced themselves, however we mainly dealt with Stuart Dean who was amazing and very attentive.
I wouldn't because i recently purchased a Suzuki from this dealership and initially found the service friendly and straightforward. However, I experienced an issue with the electric window on the day of collection, which unfortunately has happened again just two weeks later. This has been quite inconvenient, as I’ve had to temporarily cover the window with a bin bag.
Perrys Blackburn Mazda were fantastic because the salesperson (James) was very welcoming, friendly and knowledgeable. James investigated the cars available against my budget and requirements. Once decided on a vehicle James kept me informed of progress through the purchase process and options available. James answered all of the questions that I asked efficiently and promptly.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
