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Mon Motors Volkswagen Gloucester
81 Bristol Road, Gloucester, GL2 4NE
gloucester
Mon Motors Volkswagen Gloucester
81 Bristol Road, Gloucester, GL2 4NE
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I recently purchased an Audi Q3 from Cardiff Audi, and the experience was very positive. Simon Haycock took the time to explain everything clearly and made sure I understood all the details. The team were friendly and professional, which made the process much easier. The car drives beautifully, and I’m really pleased with it.
I was a bit unsure about the process at first, but Gareth Willington made it straightforward. The handover was handled really well, with everything clearly explained and no confusion about what to do next. I appreciated how they took the time to ensure I felt happy before wrapping things up. It all felt smooth and organised, which put me at ease.
The transaction was handled remotely over the phone. Communication was clear and professional, and I was kept informed throughout. They followed up when necessary, which made the process smooth. While I appreciated their approach, I was disappointed not to receive the free services I’ve had in previous purchases from other Audi centres. This has usually allowed me to budget for the future running costs of this new car. But I guess they had their own reasons for not giving the services to me.
The Mon Motors Seat/Skoda garage in Bristol. Terrible service. Would highly suggest going to a garage where your time and effort will not be wasted. I have had 5 cars from Seat/Cupra and I wouldn’t dare give them another penny of my money. Their service procedure is awful and most of the time they just lie about what work that have done on your car. I had several trips back and forth with an issue that needed urgent attention and every time I was lied to and my time was wasted. One of the trips, I was given a loan car at the start of the day and I said, if it’s going to take a while, I will just go home and come back another time. Nick advised it wouldn’t take long. 3 hours passed, no news so called and was told my car would be looked at soon. Another 3 hours pass and I drove back to the garage from town and my car had not moved. I was then sent home to collect the car another day. Seriously consider spending your hard earned money with this garage as their after car is shocking.
The dealership made the process of collecting my Volkswagen ID.3 straightforward. They took the time to explain everything clearly and answered all my questions, which made things easier for me. The handover was well organised, and Millie was very professional throughout. She also helped resolve some issues with the car, which I appreciated. The collection itself was smooth, and I left feeling confident about my purchase.
I had a positive experience at the dealership. The jacob was welcoming and helpful throughout, answering all my questions without any pressure. He made the process comfortable, even offering coffee during my visit. I appreciated their approach and felt well-supported during the purchase. Happy with how it went.
I recently visited Cardiff Audi to purchase an Audi A1 and felt really looked after during the process. Gareth and AJ took the time to explain all my finance options clearly, which made things a lot easier for me. They were patient and went through everything in detail, answering any questions I had. I appreciated how straightforward it all felt, without any pressure or confusion. The atmosphere was relaxed, which made the experience comfortable and less daunting than I expected. It’s good to deal with people who take the time to make sure you understand what’s on offer. If you’re thinking of buying a car, it’s worth stopping by here.
Purchased a Volkswagen Polo from Mon Motors Volkswagen Gloucester. The process was well organised with regular updates provided, which kept everything running smoothly. Aaron was easy to deal with and ensured all questions were answered promptly. The handover was handled efficiently and included a thorough explanation of the car's features. Very pleased with how everything went.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.
