
Mercedes-Benz of Glasgow
135 Milton Street, Glasgow, G4 0DH
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Hi, i recently purchased my BMW 120 M sport and i am absolutely thrilled with it. The whole experience from start to finish was excellent from all involved, and a special thank you to a young man who went above and beyond to help me see from order to collection Bradly Gregory many thanks my friend a rising star through BMW sales.
After the initial welcome as it was my birthday and hoping to collect my new car the experience went down hill. I was asked to sign off documents when I had not seen the cat, after being at the dealership for over an hour! It took a further 30 minutes for the car to be made available for inspection and then there were issues with how it had been prepared with dust on the inner doors and dirty/leaves under the bonnet. After this was sorted the car then had a fault before I had driven off the forecourt and I had to leave the dealership in a loan car. Poor on behalf of Stratstone and poor by JLR product.
Buying a car the should feel as precision-tuned as the car itself, and I’m thrilled to say my experience was exactly that. Performance Beyond From start to finish, I’ve been extremely happy with every aspect of the process. Buying a car often comes with high expectations, and the team managed to exceed them at every turn. The communication was seamless, the timeline was respected, and the attention to detail made the entire journey feel truly premium. I want to give a massive shout-out to Patrick Hey and Jon Hesson. Patrick was instrumental in keeping things moving and ensuring everything was handled with total professionalism. Jon Hessian’s expertise and approach made the transition into the car smooth and incredibly exciting. The progress of the deal was handled with a level of care that gave me complete confidence. If you’re looking for a stress-free, top-tier buying experience, these are the guys to see. I couldn’t be happier with the new ride!
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.