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Kelvin Way Motors
Kelvin Way, West Bromwich, B70 7JR
west bromwich
4.6 (68 reviews)
Kelvin Way Motors
Kelvin Way, West Bromwich, B70 7JR
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Brought a bmw from here when I looked at it I said something was wrong exhaust sounded as if it was blowing he said we will sort any problems pay \xa3300 deposit and can have it back if not satisfied. When we went to pick up the car the grill had been broken and still sounded the same asked for deposit back would not let us have it said there was nothing wrong it passed mot took us to his garage to prove it passed ect. Had to take car as would not give deposit back. Turned out a bracket was missing from catalytic converter and one of the exhaust brackets was broken. Also stated it had a full service which it had not just oil and filter change rip off merchant avoid at all cost. Also owner has a bad attitude and temper when he is questioned
purchased a car from Yosuf at Kelvin Way Motors a few months back, and the experience was exceptional from start to finish. Yosuf was incredibly patient and took the time to walk me through all my (many!) questions, everything without ever making me feel rushed. His honesty and kindness really stood out, you can tell he genuinely cares about helping people make the right choice. I\u2019m still so happy with my car and grateful for how smooth he made the whole process!!!
Went to Kelvin Motors specifically looking for a Volkswagen Polo I\u2019d seen on the website. The team there were cooperative and eager to fix any issue there was with the car. Sadly the battery died just a couple days after due to old age (tested) but Yusuf drove all the way down to give me a new one and once again was eager to help, also because of my warranty. Helpful and reliable company especially with the upkeep of the vehicle for however long it has been with them, giving it a long fruitful life with me. Thanks Yusuf and the team!
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
