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John Grose Lowestoft Ford
Whapload Road, Lowestoft, NR32 1NN
lowestoft
4.9 (2,824 reviews)
John Grose Lowestoft Ford
Whapload Road, Lowestoft, NR32 1NN
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This is the first time I have used John Grose for getting a new motability car and found the service was very good. The salesperson Luca, was extremely helpful and knowledgeable and made sure I was comfortable with my new car. Great service all round, I would highly recommend.
Having just bought a new Puma Gen e , lam over the moon with it, great car. Salesman at the dealership went above and beyond to make the purchase as easy as possible. Took delivery on the 1st March, salesman has phoned me 2/3 times to make sure everything is okay. Would recommend John Grose
We recently purchased the Geely EX5 and were thoroughly impressed - not only with the car itself, but also with the exceptional purchasing experience provided by Ryan Goldsmith and his team. The entire process, from test drive to finalizing specs and pricing, was incredibly straightforward. Ryan kept us informed every step of the way, including regular updates on the estimated delivery date. Thanks to Ryan for making the experience so smooth and enjoyable - highly recommended!😊
Kevin and Ryan were amazing throughout my experience. No sales pressure and provided numerous quotes and I kept going back and changing things. They explained the whole process and in the end how could I not buy from them! They were great!!! Kevin personally handed over the keys and gave me the latest update of the features of the vehicle. I will be going back when I switch my car again. 5 star service and the car speaks for itself!! Go and test drive one!!
Excellent experience from start to finish with Ford John Grose. Bought a PHEV Kuga in March 2026. James Honeywood was our main point of contact. He was very efficient and easy to deal with. Communication skills were top notch. Would recommended and will certainly use again in the future.
We went to John grose as our old car let us down. Met David lister, we gave him our requirements ie large boot space. He had a little chat to find our what type car we were looking for this included price milage and extras. David found our car with no pressure at all, the car came over with in hours, we checked it over, ask for some small bits to be sort. With in week we have a fantastic new car. Great service very thankful.
What a brilliant experience, buying our first new car was! We went for a Geely Starray EM-I and the sales team were amazing. Ryan was so helpful and knowledgeable about all aspects of the car. We never felt pressured to buy a car, but we were given honest information and figures for the car and finance, then encouraged to have a think before deciding. Nothing was too much trouble! Thankyou!
We were really impressed by the Geely, so much so, after testing out 7 other electric cars, we put in an order and are now driving our new EX5 and it doesn’t disappoint. Thanks to Ryan at the dealership for getting us in our car, for not being a “pushy” salesman and for making the whole experience a smooth and enjoyable one. We’ve already recommended them to friends and family who are looking to upgrade. Would highly recommend.
We had a really positive experience when dealing with Patrick throughout the process of buying our new car. From initial contact through, the test drive, sale of our car and picking the new car up, we couldn't fault it. We never felt unduly pressured into the sale but always felt we were told all about the different aspects of the sale. Patrick's knowledge on the car and knowing about everything to do with the paperwork for both buying and selling our car was excellent. Made it stress free for us. Likewise, when we did the handover, he spent a lot of time going through all of the things the car does, and that is a lot on the Chery Tiggo 8. Our Granddaughter particularly enjoyed the Chery Panda :) We very much recommend John Grose, and Patrick in particular.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.
