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Hitchin Audi
Nightingale Road, Hitchin, SG5 1RQ
hitchin
4.2 (30,079 reviews)
Hitchin Audi
Nightingale Road, Hitchin, SG5 1RQ
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Sent a request about a car and got the information for that after a bit of effort. However I received a string of unwanted text messages selling stuff I had no interest in. They were sneaky short code texts which are hard to block or spam so effectively no way to stop myself. Stratstone's own procedures for dealing with this either don't work, fake/non existent email addresses online complaints forms that don't work or go no where. Also complained to the dealer in question, no reply but received a string of unwanted emails afterwards, connected or not I will never know but these are easy to add to spam and I have blocked their communications. I have had one other previous dealing with stratstone where they over charged me for work they performed on my mini, took weeks took 5 weeks to get the money back. They want their money before the car leaves the shop but apparently they don't like giving it back. Lessons learned in my opinion stratstone is best avoided.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.
