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Hammond Cars Norwich
William Frost Way, New Costessey, NR5 0JS
new costessey
4.4 (5,131 reviews)
Hammond Cars Norwich
William Frost Way, New Costessey, NR5 0JS
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I had a very positive experience purchasing my car of Hammond's in Ipswich. Staff are helpful and friendly. Stan helped me to choose my car. I was a bit nervous during the paper work, it was my first car purchase, but Stan made the whole experience very easy. We bought 2 cars of them in a week. After sales team were very helpful too, Lloyd helped us to arrange for an after care. I would definitely recommend visiting Hammond's if you're looking into buying a car, they have a big range, plenty of paper works, things are done professionally.
I had a very good experience with this dealership, especially thanks to the manager (Philp). From the start, I was treated with great attention and professionalism, and the manager made sure I felt comfortable and well informed throughout the process. Although I initially had to visit multiple times because the car was not ready for a test drive, the situation was handled politely and professionally. Once everything was arranged, the experience was very positive. The staff were extremely helpful, friendly, and knowledgeable, answering all my questions without any pressure. Unfortunately, I could not proceed with the purchase due to the interest rate and the available color options. However, I truly appreciated the excellent customer service and would happily recommend this dealership to others.
Excellent experience all-round. The car was exactly as described, had been cleaned and was at a good price. Staff were kind and welcoming; Ethan was very helpful on my first visit to see and test-drive the car, and George made the rest of the buying process straightforward and relaxed.
Overall very helpful and informative. Would have given a higher score had the electric vehicle we purchased been charged up more. We were told that it wasn't due to the number of e cars they had but as they knew for two days that we would be picking up the car on the Saturday it would have been nice to have had a bigger charge - especially as we are new to e vehicle ownership and need to get familiar with charging arrangements.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.
