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Hammond Cars Great Yarmouth
Ormond Road, Great Yarmouth, NR30 1QB
great yarmouth
4.4 (5,131 reviews)
Hammond Cars Great Yarmouth
Ormond Road, Great Yarmouth, NR30 1QB
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First experience at buying from Hammond Cars. A good selection of cars and a great company to deal with. They were honest with our existing car trade in price and supported us in trying other options. Which exceeded our expectations. Antonia and Jayden assisted us with our purchase and they were both very helpful and knowledgeable about their processes and the vehicles they stock. The car is perfect, sailed through its MOT and has been an absolute dream. If my husband can prise this car off of me then we will be back again for our next purchase.
I purchased a Skoda Octavia from Hammond a month or so ago. I was attracted to the company for its reputation for reliability and trustworthiness. I haven't been disappointed! Communication before the purchase was excellent. I was pleased with the price of the car and the rep who served me was very helpful. No issues at all with the car- everything as described and I'm really enjoying my new motor!
I can say with confidence my experience working at Hammond Cars will be one to remember for all the wrong reasons. The cars have too many issues to list with some not being able to be started or moved, and the treatment by some of the individuals is atrocious. Particularly Peter Trigg Dudley who genuinely has amazed me as to how incapable and disrespectful someone can be towards his staff. His behaviour was highly unprofessional along with all the scrutinising, belittling and making you feel worthless and you need hand-holding to do your job. I would never dream of buying a car from here. The management is appalling.
I have used Hammonds before and I received such good service that when I was ready for a new to me car and saw that Hammonds had just what I wanted I did not hesitate to visit them again. Ollie the salesman who greeted me made me a tea and explained the process was friendly, efficient and explained everything to my satisfaction. I was offered a test drive but it is manic around the Longwater business park so I declined but sat in and started the car up. The car was ready for me the same day but I visited the following day to collect. The price was very reasonable, there was enough fuel in it to get home unlike many car dealers. There were no hidden charges or admin fee so the screen price was exactly what you pay. I will certainly return when or if I am ready for another car. Great service from start to finish and it was all done in a relaxed atmosphere no pushy salespeople. Highly recommended.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.
