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FOW Winsford
Weaver Valley Road, Winsford, CW7 3AL
winsford
4.3 (12,011 reviews)
FOW Winsford
Weaver Valley Road, Winsford, CW7 3AL
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The sales staff Daisy and Becky were great. No heavy sales talk, gave us time on our own to check out the car. Buying process was easy. Happy with the car and the price. Only knocked a star off becase although they serviced the car before we collected it, on the drive home the oil overfilled warning came on. Ive since got the oil level adjusted. Maybe a small word to the workshop?
All Staff from first contact to the delivery of the car was beyond reproach. The sales team mainly Lana were very helpful and made sure that I was kept informed of the correct long distance process required to purchase the car. On delivery Robert was excellent, he gave me a call the night before and his hand over of the car was perfection. No stone left unturned. A very professional team of people. Well done! Yours aye! Jim Healy ( a very satisfied customer).
Second review I have left? For some reason. Everything was good, there are a couple things I think could be improved, from a customer point of view. When someone has booked in for a test drive, don't wait until the day to put fuel in. Bit disappointed that a full valet isn't carried out, second hand or not, as a customer, I want to feel that special treatment has been given to my new purchase. It may just be me being picky? but I bet it's not the first time a comment has been made. All in all, very happy. Thomas was very helpful to me.
This is our 4th car from FOW Winsford and there's many reasons we keep going back. There is no pressure sales tactics, the people are knowledgeable and will do there best to get you a great deal. This time we were looked after by Damian and we were really pleased with the service he provided. He quickly understood our circumstances, helped us to know exactly what price range to look for and was knowledgeable and helpful around the different payment options. He also got us a great deal on our car and add ons and were really pleased with our new vehicle. I wouldn't hesitate to recommend Damian or FOW to anybody and im sure we will back in the future.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.
