
FOW Trafford
Barton Dock Road, Trafford Park, M41 7TB
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I spotted the car that I wanted on the eve of departing for a holiday, so all communication was done via email but everything was impeccable. Anastasia was great every step of the way, making sure everything was clear, both via email and in person when I collected the car. When I arrived, I found the place to be immaculate, vibrant and very friendly. All round a great experience and I'm very happy with the car!
My husband and I had a great experience buing our car from FOW Winsford. The whole process was smooth and well-organised. A special thank you to Hannah, she was incredibly helpful, friendly, and professional throughout. She answered all our questions and made everything much easier and less stressful.
Bought my Audi 7 from here. Brilliant customer service. And the lady Hannah Steele who dealt with my sale was very professional in her job. She kept in touch throughout the process. As I had a few issues after I purchased it. It had to be put on diagnostics at a local garage. All cost were covered by FOW. Luckily it wasn’t anything bad. I highly recommend. Thank you Hannah Steele for your brilliant customer service.
Overall very efficient way of purchasing a car . I bought the car unseen on a click and collect basis . Filip the sales man was efficient and answered all my questions without delay and kept the car for me for 10 days . When I arrived at the centre I was really impressed with how the car was presented as it was in perfect condition - even better than described and extremely well valeted and prepared . I paid the balance and left within 20 minutes , additional warranties etc were offered but in a professional and helpful way. Based on this I would certainly have no hesitation in buying another car from FOW. I also liked the website as you can search for low insurance cars, great when buying for younger drivers.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.