
FOW Trafford
Barton Dock Road, Trafford Park, M41 7TB
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It was a pleasure to deal with Mike Brown and his new apprentice Rowan, for the purchase of the Toyota CHR. All the things that I asked to be done prior to the purchase were done to a very high standard by the workshop, so I was more than pleased with the result. So thanks to all.
The whole process was so easy, I'd seen the car I wanted online and I was able to reserve it over the phone to come and take a look at. We were given the keys and able to have a good look around by ourselves to make a decision. We then sat down with Carla, she was so lovely, very polite and knowledgeable. There was no hard sell, we were offered the usual add ons to the sale but did not feel pressured at all to buy any of them. I was given a great price on a part ex of my car, I would defenitely reccomend seeing what FOW will give you for your car before selling it with the likes of Motorway or money supermarket. Picking up the car couldn't of been any smoother, we paid online before collecting and had the forms emailed over to us to sign. A quick change of ownership and tax purchase and we were done. The car was in brilliant clean condition and we drove away very happy. Thank you Carla and FOW.
Dharmender Singh was ever patient whilst I examined and questioned every line of the extended warranty (which I then took out). A fresh MOT was a nice surprise and some extra fuel to ensure I got home (over an hour away) without difficulty. Dee was pleasant and chatty and even made me a cuppa for the journey home.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.