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This was my first visit to Porsche Centre Nottingham for a Summer Health Check on my much-loved Gen 2 Boxster, and I wanted to leave a special mention for Charlie, the Service Apprentice who looked after me. Charlie was professional, friendly and completely natural throughout the whole visit. She made me feel genuinely welcome from the moment I arrived, kept me informed, and her enthusiasm for both the role and the Porsche brand really shone through. She is a real credit to Porsche Centre Nottingham, and I’m sure she has a fantastic career ahead of her. Thank you, Charlie, for making my first visit such a positive experience. A special thank you also to Lesley, a wonderful host, for making my visit to Porsche Centre Nottingham today such a memorable experience. Her warm welcome, genuine hospitality, delicious BLT and endless refreshments made me feel like I’d been transported to Stuttgart! Thank you so much 🙏
Was excellent from start to finish, jack couldn't have done more for us gave the right advice and made excellent suggestions. So helpful and courteous it defiantly makes a big difference if it's first class customer service. Jack was brilliant.r just to add it was the liverpool dock road branch of audi.
Great customer service from Kelly and Mike, they are truly valuable assets to Mercedes-Benz, and the world needs more professionals like them. Kelly went above and beyond to help resolve my concerns with genuine care, patience, and a proactive attitude. She took full ownership of my situation, kept me informed every step of the way, and ensured I felt valued as a customer throughout the entire process. Her willingness to go the extra mile made all the difference. Mike demonstrated exceptional professionalism and deep expertise. His knowledge of the product and processes was impressive, and he handled everything with confidence, clarity, and courtesy. It is rare to encounter someone who combines technical competence with such a polished, customer-first approach. Together, they delivered a seamless experience that reflects the very best of the Mercedes brand. I cannot thank them enough and would wholeheartedly recommend their service to anyone.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.
Ferrari Sevenoaks
92 London Road, Sevenoaks, TN13 1BA
Ferrari Sevenoaks
92 London Road, Sevenoaks, TN13 1BA
(View 15,743 vehicles in group)
(View 15,743 vehicles in group)
