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Going by my past experience, Not a great dealership. Just recieved an email from them that EH have taken over Reads of Humberston who are the main Hyundai dealers. This is bad news, Reads always offered a first class service for its customers. Looks like I will have to go elsewhere for my Hyundai cars and service.
Excellent Garage Would Recommend Purchased a vehicle this week and would definitely recommend this garage. Faye was very professional and answered all of questions. Other garages I have felt quite intimidated going in but the office area was very friendly and welcoming. Thankyou to Daniel also for organising the finance so quickly. Will definitely recommend using this garage.
Don’t bother with the commercial team, absolute joke. Had a test drive in the diary for 3weeks! Call me less than 30mins before the drive to cancel! Self employed and taken the morning off. Considering the bulk of your customers are trades people this is ridiculous. U can’t even put the right tyres on your own van!!
Once you have bought the car the customer service is disgraceful. I purchased a car 3 weeks ago the cleanliness was disgraceful there was bird poo in the car. I have put in multiple complaints and still yet to hear anything since then I have found faults on the car to which these concerns have been ignored. I would also check before buying the £99 fee you pay for customer care pack as I can’t see what or why I paid £99 as the car hasn’t been handed over in a suitable standard.
Jaz and Pete have been amazing in the purchase of my new car! They indulged all of my panics and explained everything simply and clearly. They both went above and beyond to answer my questions, to provide videos and advise on the car. They were both incredible and made everything incredibly easy Thank you both ❤️
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.
(14,264 vehicles in group)
