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Evans Halshaw Vauxhall Wigan
Challenge Way, Martland Park, Wigan, WN5 0LD
Evans Halshaw Vauxhall Wigan
Challenge Way, Martland Park, Wigan, WN5 0LD
(View 15,381 vehicles in group)
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Absolute rip of merchants. Took premium warranty when bought car almost £1000 for 2yrs. Wipers stop working think no problem im covered. Take it to garage we want £156 to look at. NEVER told this when took policy out. So have to pay it. Next have you had car serviced?. Yes I tell them. Can we see invoice. Show invoice. Ahh it's not a VAT registered garage so it's invalid. Was NEVER told this wad told could take it to my local garage that been using for years when I bought the car. So car isnt getting fixed unless pay there ridiculous prices and im not getting my £156 . So going to have to take it to my local garage who's quoted £70 to fix it. PLEASE AVIOD THESE TOTAL RIP OFF MERCHANTS. Nice as pie when they are taking money off you but dont want to know when something goes wrong with your car.
Their website looks good, but seems there are no human beings working for this company. Booked a service online (no human contact) then a couple of days later needed to change the date. Could not do that online so I called their listed telephone number. Went through the options (no humans) then waited while it rang, and rang. No answer. Tried again two days later, no answer. So I complained online to their connected email link. No Response at all. I had the same problem with their predecessor, Sturgess. Seems nothing has improved. I've bought two cars from this company but never again.
My MOT & Service was completed whilst I waited and the customer waiting area was very pleasant on a very hot day due to the air conditioning. Most of my bill was covered by my Service Agreement and the additional charges were clearly explained. I was sent a video of my vehicle inspection and my car was washed before being returned to me.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.
