|
Beta
107
Evans Halshaw Renault Durham
Alma Place, Gilesgate Moore, Durham, DH1 2HN
durham
4.2 (104,577 reviews)
Joined 2026
Evans Halshaw Renault Durham
Alma Place, Gilesgate Moore, Durham, DH1 2HN
Mercedes-Benz A-Class
2021 A180 AMG Line 5dr Auto
Renault Clio
2023 1.6 ETECH full hybrid 145 Esprit Alpine 5dr Auto
Volkswagen Golf
2021 1.5 TSI 150 Life 5dr
Are these results helpful?
Help us improve
Renault Arkana
2023 1.3 Mild hybrid 140 R.S. Line 5dr EDC
Renault Austral
2023 ETech FHEV Techno Esprit Alpine 5dr Auto
Renault Captur
2022 1.0 TCE 90 Iconic Edition 5dr
Dacia Duster
2023 1.0 TCe 90 Expression 5dr
Renault Clio
2024 1.0 TCe 90 Esprit Alpine 5dr
Renault Clio
2018 0.9 TCE 90 GT Line 5dr
SEAT Ibiza
2020 1.0 TSI 115 FR [EZ] 5dr DSG
Vauxhall Corsa
2024 1.2 Turbo 130 GS 5dr Auto
Renault Captur
2020 1.6 ETECH PHEV 160 S Edition 5dr Auto
Renault Captur
2024 1.0 TCE 90 Techno 5dr
MINI Hatch
2018 1.5 Cooper II 5dr [Chili Pack]
Dacia Sandero
2023 1.0 Tce Expression 5dr
BMW 5 Series
2016 520d [190] M Sport 4dr Step Auto
Suzuki Ignis
2024 1.2 Dualjet 12V Hybrid SZT 5dr CVT
Dacia Sandero
2022 1.0 TCe Comfort 5dr
Nissan Qashqai
2020 1.3 DiGT NConnecta 5dr
Renault Clio
2026 1.0 TCe 90 Techno Esprit Alpine 5dr
Dacia Sandero Stepway
2023 1.0 TCe Expression 5dr
I had my car serviced by a garage and they told me that there was a leak on the gearbox and take it to Evans Halshaw as it was still under warranty. I booked an appointment with the service department and dropped the car off, I told the service advisor about the leak. The next day she phoned to say that the leak was from the engine and running down onto the gearbox, I said that the other garage had noticed the leak and that Evans Halshaw were a professional company and don't take any notice of what other garages say. It then took another 2 days for her to phone and tell me it was not covered by the warranty and it would cost £850 to repair, I asked if I could collect the car and she said yes but I had to pay £180 diagnostic fee. I emailed to let her know what time I would be picking the car up, on arrival she was nowhere to be seen, I paid and the invoice mentioned about being professional, I went straight back to the other garage who put the car on the ramp and recorded under the car, showing the leak at the front from the gearbox and also the minimal leak from the engine and also photos, one of the 2 different types of oil. I then went back and showed the recording to which they said it would not be covered by the warranty, eventually emailed and spoke to the service manager who after a few emails said he would take the £180 off and repair for £450, I once again asked about the warranty and he said it's wear and tear so not covered, had the work done even though it was finished a day later Bedford very careful of this department, as service advisor was very rude and condescending and also once they have your phone number on the system they don't answer
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.
