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(14,290 vehicles in group)
Having had a great experience purchasing a car here recently with Ivan, when our second car needed replacing (only 2 weeks after purchasing the first car!) it was a no brainer as to where we were going back to! This time we were looked after by Jimmy, who again did an incredible job of looking after us. We had arrived to look at a few specific cars which he showed us and was happy to arrange test drives. Due to an admin error, things got a little complicated and we then had to change our minds on the car we were purchasing. Jimmy was incredibly accommodating and was happy to take the time to show us more cars and again test drive the one we wanted. He was patient, thorough and cheerful throughout the process and we were able to purchase the car and drive it home the same day. Thanks also to Lem for looking after us and ensuring all the paperwork was in place. I would definitely recommend this dealership to anyone looking to purchase a vehicle.
I had a service last Friday, which was originally booked the Friday before, just before it was transferred to the new company after the takeover. I never received a health check for my service or any details about it. I paid upfront and even signed up for the service plan, but I’m not happy with what I got. It felt like the staff didn’t care, and when I asked about replacing my key, they seemed uninterested and unwilling to help.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.