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Evans Halshaw Ford Motherwell
528-540 Windmill Street, Motherwell, ML1 2AQ
motherwell
4.3 (103,455 reviews)
Evans Halshaw Ford Motherwell
528-540 Windmill Street, Motherwell, ML1 2AQ
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Poor service and selling practice. Used EV sale -> car was with sensors fault at hand over at the dealership and I notified them about it during hand over, their response "it will, resolve itself with driving and updates" -> 6 months + multiple complaints + failed attempt to fix it, after, the car presented more issues that a car that has been checked and maintained properly shouldn't present -> EH avoided liability, offered to try again to fix the sensors only, while I had to special tow my car to the official Tesla dealership where i paid for the repairs, had an amazing support and service and updates throughout the service/repairs process and even fixed the sensors as courtesy although they didnt had to as the extra faults were detected while the car was in their garage. Never again at EH for me.
Due to the fuel crisis we decided to buy an Hyundai electric car. We visited Evan Halshaw, Aylestone, Leicester and were assisted by Thuli Banda who was really helpful, friendly and professional. As a woman I have experienced some pretty patronising car sales guys in the past, which is why I found it so good to be assisted by a relaxed, capable and friendly woman. So, any women out there who want to buy a car might also enjoy the experience to going to Evans Halshaw to buy a great car from a woman sales person.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.
