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Evans Halshaw Ford Merthyr Tydfil
Pentrebach Road, Merthyr Tydfil, CF48 1YA
merthyr tydfil
Evans Halshaw Ford Merthyr Tydfil
Pentrebach Road, Merthyr Tydfil, CF48 1YA
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I’ve just bought a new car and honestly had such a good experience. Tommy was brilliant from the moment I walked in — really patient, easy to talk to, and great at explaining everything in a way that actually made sense. He laid out all the options clearly, never pushed me toward anything, and gave me plenty of time to think things over. What really stood out was how relaxed the whole process felt. Tommy checked in when I needed him, answered every question without rushing, and made sure I felt comfortable with every step. It made a big purchase feel surprisingly straightforward. I’m really happy with my new car and genuinely appreciate how well I was looked after. I’d happily recommend Tommy to anyone who wants a friendly, no‑pressure experience.
Seen a car for sale on autotrader . rang at 9.15 and spoke to a sales person regarding the sale of car .I asked a simple question which was,has the car got a full main dealership history as advertised . I was told that they would have to look into it on the computer ? and they would get back to me in 5mins. never did.phoned again one hour later was told her manger was waiting for a report back. dont know why info was not to hand ? Never called me back.I phoned again,they were still looking into it and they explained that they would have to ring the last owner of the car to see if it had any history as they now havent found any.My point is this!! Dont advertise a car on autotrader saying it has Full main dealership history if you havent got it. Totally missleading and a waste of time how you sell cars i will never know . so glad now after my interaction on the phone that i have saved my self the heartache if any thing went wrong. As i would have to have dealt with them again.unbelievable !!Expecting a robot to reply next saying sorry about your experience with us we will look into it and make improvement to our customer services and advertising .
After asking 3 times to set up a test drive online of a new Renault 5 at Evans Halshaw Edinburgh I gave up and called in. After pressing the new car option ("1") someone from used car sales answered who couldn't care less about me after I said I was looking for a new car. Rather than transfer me or take a note of my number so someone could call back he just you'll have to call back and press 1. Which I had.... On trying to set up a test drive online 3 times, 1 person e-mailed back and said they had a Symbioz, I replied saying I was looking at the 5. Never heard back. Gave up and we have booked in at Renault Peebles who could not have been more helpful. 1 sale for them.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.
