|
Beta
118
Evans Halshaw Ford Chorley
Bolton Street, Chorley, PR7 3AL
chorley
4.2 (104,577 reviews)
Evans Halshaw Ford Chorley
Bolton Street, Chorley, PR7 3AL
Andrew Shepherd was excellent, absolutely outstanding, offering a very warm welcome, the best customer experience, so professional and really knowledgeable, taking time to actively listen to understand my needs and then matching my needs to a number of suitable vehicles available to view. I felt like Andrew was genuinely interested in assisting me to find the perfect car. Excellent communication and high end technical skills, highlighting a number of vehicle options. I'll be back with my Dad, who is part financing this car, because that's exactly where we are with the economy right now. Andrew, thank you so much for your assistance, your passion and knowledge was outstanding.
Bought a car about 7 months ago, engine management light and service light came on, rang up Evans Halshaw about booking in and repairing, after a good few attempts I finally got though and booked it in. Date came, took it in, sat in there for 5 hours to be told it couldn’t be fixed that day but was safe to drive home even with the EM light on. Said they’d be in touch in the next 2 days to arrange a date to book in and repair. This never came, I had to ring a number of times to finally book a date for repair in. We then took the car to them on the agreed date only to be told “oh Jackie has messed up again, this job has been cancelled and somebody should have contacted you” shambles! Agreed a new date, new date comes and guess what “oh, we don’t have a job card for this” it’s embarrassing! Some guy finally got us seen to be then told it’s going to cost £230 and it would be ready for a week! Terrible! 3 wasted trips and a uber home.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.
Are these results helpful?
Help us improve
