
Evans Halshaw Ford Blackpool
Wellbeck Avenue, Vicarage Lane, Blackpool, FY4 4ES
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Jude (used car salesman from MK centre) was excellent; friendly, profressional and very knowledgeable. He asked us what we wanted and our budget and showed us a few cars to choose from. We got a great deal. There was an unknown isssue with the car within 24 hours but it was sorted quickly and we were given a courtsey car. Would have been 5 stars without this issue!
What’s happened to the service department, 45 mins for a call to be answered last week. Was told a hire car would be available, then the week before no car.. Arrive with my car this morning for a recall. Leave it with them then get a phone call that they need both keys for the car. Well Elliot never mentioned a word and neither does the recall letter. So car still not sorted out and it has to go back next week!!!!
Car delivered with a number of dents, scratches and additional damage that we were not notified about prior to taking delivery of the vehicle. Received no responses from completing 2 complaint forms to head office and took nearly 6 weeks via 3 Evans Halshaw dealerships (Gateshead Hyundai, Derby Hyundai and Nottingham Vauxhall), 4 Managers and 10+ Sales Executives to sort the issues out. Very stressful and would not recommend purchasing from these dealerships again.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.