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EV Experts Surrey
A3 Southbound, Guildford, GU2 7RZ
guildford
4.9 (67 reviews)
22
Joined 2017
EV Experts Surrey
A3 Southbound, Guildford, GU2 7RZ
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Electric cars are well worth investing in now, and EV Experts are the best people to consult with. When we were looking to change our electric car, we found EV Experts and, noting the glowing reviews, we phoned up and spoke with the co-owner, Estelle, who is a cheerful, positive, upbeat and helpful person. She is very knowledgeable about electric cars, and we would certainly agree that she is an expert in this field! Having discussed several options, we ventured out on a rainy afternoon to Guildford! Estelle and Martin greeted us with great energy, welcome and kindness. We decided to test-drive a Polestar 2, which they had recommended for our needs and budget. When we got in the car with Martin, it quickly became clear that this was the car for us. Martin is kind and careful, and when you leave the site for the first time, he negotiates the task of exiting onto the busy A3 bypass, so there is no cause for worry. When we got back to their showroom, both Estelle and Martin went above and beyond expectations in enabling us to put together the best possible financial options for exchanging our previous car and purchasing the new one. If they had not had the right car in stock, they are also happy to look for and source a vehicle that is absolutely right for you. Having bought our Polestar 2 from EV Experts, we feel that we have the best car we have ever owned. Just one of the great features is that in the winter, you can tell the car via the app when you are leaving, and it defrosts itself and warms up the interior. No more scraping windscreens or shivering in the car! In short, we totally agree with all the other reviews that confirm: EV Experts are the best in business!
Nicola Hudson
25 December 2025
Excellent company to do business with. Friendly, helpful, informative, efficient. Couldn't ask for more. Top marks, and we've driven away with a wonderful car. Thank you EV Experts!
Chris Owen
18 December 2025
We recently bought our first electric car from EV Experts and had an amazing experience. We both find car shopping quite stressful but Martin managed to make the entire process smooth and enjoyable. Initially, we weren't quite sure what we were looking for and he took lots of time showing us around the cars, explaining their features and opening them all up so we could take a closer look. We fell in love with a BMW iX3 and Martin took us for a lengthy test drive, allowing us both to get a feel for the car. Throughout the entire process we felt reassured and supported. If you're thinking of an electric car and are looking for a stress-free, highly personable experience, we can't recommend EV Experts enough. Thank you Martin!
Sarah Nash
15 December 2025
Recently sold a car to EV Experts, Estelle and Martin were great - helpful and communicative throughout, always willing to go the extra mile. Would recommend without hesitation
Ethan Lau
15 December 2025
EV Experts. This is the first time using EV Experts. Both Martin and Estelle were extremely. The knowledge and detail they went through was excellent. The car is great and they delivered it on time with no fuss. Lovely people, great company and I will exchange the car with them when its due. Thank you both very much Darren, Jennifer and Ripley (Dog)
Darren Lowe
04 December 2025
Very knowledgeable, proactive and professional. Highly recommended!
Arturo Colacurcio
19 October 2025
Whilst researching a replacement EV for my existing EV, I came across EV Experts after going through various Main Dealer websites. I read through a lot of very positive reviews and thought I would contact EV Experts via their website. My initial enquiry giving a brief outline into my existing EV and various models I was researching led to a prompt and extremely detailed overview of possible options I should further research, from the owner Martin. I replied and arranged a visit to their site in Guildford with a view to shortlist some EV’s and determine the feasibility for a future purchase. On arrival Martin and Estelle were friendly, welcoming and clearly very well informed. Martin guided me through a range of vehicles that could fit my remit along with the benefits and disadvantages of each vehicle. We reduced the options to two EV’s and Martin invited me to test drive them both. The test drive route was extensive and gave a variety of environments and road types to test the vehicles fully, whilst Martin explained/covered all the ‘bells and whistles’ of each of the vehicles. On return we discussed openly the part-exchange option on my current EV and the availability and timeframe on the models I had tested as well as other stock in preparation. Martin was not ‘pushy’ in anyway, his approach was guided and supportive in helping me select the right vehicle for me in the short, medium and long term. After some deliberation and viewing other vehicles elsewhere to benchmark EV Experts, I contacted Martin again to discuss purchase options on my chosen vehicle. Again, Martin was open and informative during our emails and telephone conversations, and a deal was made, completed and the vehicle prepared and collected within 48hours. Martin & Estelle were very accommodating for the collection and exchange of my vehicle, staying after hours so I did not have to take time off from work. Estelle had all the admin prepared and Martin and his team undertook a final assessment on my vehicle (battery health check etc), whilst Estelle and I completed the paperwork and transfer of monies. Thereafter Martin again took time to run through my new vehicle set-up to ensure I drove away without any questions, concerns or issues. I cannot recommend EV Experts enough; it’s so refreshing to find a Car Dealer that takes pride in providing and preparing excellent quality vehicles and even more importantly excellent customer service. Well done and thank you, Martin, Estelle and the Team at EV Experts!
Jon Horton
11 October 2025
We pulled in here on the way to Portsmouth due to a tyre warning on my instrument panel on my Honda Hybrid and my unfamiliarity with my new car's instruments. They checked the pressures all round, re-calibrated the system refused any payment for their time and sent us on our way! I cannot thank them enough for their help and kindness plus putting our minds at rest!
Chrizzy Moore
01 October 2025
I can't recommend EV Experts in Guildford highly enough. From start to finish, they provided outstanding customer service that went far beyond my expectations. What truly stood out was his genuine appreciation that purchasing an electric vehicle is a big decision especially for a family. He took the time to really understand our needs, never rushed us, and offered thoughtful, honest guidance every step of the way. Martin’s in-depth knowledge of all aspects of EV ownership was incredibly reassuring. Whether it was discussing the differences between models, charging options, running costs, or real-world range, his expertise helped us feel confident and well-informed. Even though they didn’t have the exact car in the trim level we were looking for at the time, Martin still went out of his way to help us explore all our options. It was clear he was more focused on helping us make the right choice than simply making a sale. You can tell Martin is passionate about EVs and genuinely cares about getting it right for his customers. If you’re considering making the switch to electric, EV Experts in Guildford should absolutely be your first stop. Outstanding service, knowledgeable advice, and true integrity.
Al Radcliffe
02 September 2025
I was super impressed with EV Experts and recommend them very highly. I already knew I wanted an Enyaq but hadn't driven one. EV Experts gave me almost an hour of their time for the test drive, the car was in superb condition and I wasn't pushed towards finance (it wasn't even mentioned). I'd had a poor experience at Skoda who weren't interested because I wasn't looking to take finance. EV Experts had already done everything you should do when buying a used car (plenty online about HPI checks etc) and delt with my very low value trade-in with no hesitation. They had even sorted the road tax before I arrived so I could drive away with no hassle. The car is fabulous - I've found no faults - the price was right for condition and age, everyone was very helpful and they took the time to show me some features which aren't even mentioned in the manual. They know not only about EVs, but also about the quirks and features of each different model. I'll be back in a year's time when my wife is looking for a Leaf and I have no reservations at all about recommending EV Experts.
James McHattie
02 September 2025
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
