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DSI Performance Cars
Loxwood Road, Alford, Billingshurst, RH14 0QS
billingshurst
4.7 (168 reviews)
Joined 2018
DSI Performance Cars
Loxwood Road, Alford, Billingshurst, RH14 0QS
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I recently purchased a car from DSI Performance Sales and couldn\u2019t be happier with the experience. From the very beginning, arranging appointments to view the car was simple and hassle-free. Shane was incredibly helpful throughout the entire process, taking the time to explain everything clearly and making sure all my questions were answered. Buying the car was straightforward, and Shane made getting everything sorted quick and stress-free. The car itself was presented in immaculate condition when I collected it \u2013 it was exceptionally clean and looked fantastic. The level of customer service was outstanding from start to finish, and I felt well looked after every step of the way. I would highly recommend DSI Performance Sales to anyone looking for a quality vehicle and a smooth, professional buying experience. Thanks again to Shane and the team!
Absolutely amazing experience from start to finish. The whole team was very professional, honest and helpful throughout the entire process. They answered all of my questions, sent videos and information about the car, and made me feel very comfortable buying my Mercedes E53 AMG Coupe. The car was exactly as described, beautifully prepared, with new front tyres and a fresh MOT before collection. The customer service was excellent and nothing felt rushed or pressured. Special thanks to Shane for being very helpful and responsive throughout. I travelled a long way for this car and it was 100% worth it. Highly recommended dealership and I would definitely buy from them again \U0001f44d
I recently purchased an Audi S5 from DSI Performance Cars and had a really positive experience from start to finish. I especially wanted to mention Shane, who was extremely knowledgeable and helpful. He took the time to explain the car\u2019s main functions, features and benefits clearly, which made the whole process much easier and gave me real confidence in the car. The team also made the transaction very simple and straightforward. Before collection, the car was expertly detailed and supplied with a new MOT, which was a great touch. A professional, helpful and well-organised team \u2014 and a special thanks to Shane for his time and knowledge. Highly recommended.
Great service from Chris when buying a used Boxster. Allowed me and my dad to look at the car in our own time without any pressure, able to ask questions, gave us the keys and let us test drive for 20 odd mins. Bought the car, needed some prep, did extensive prep at a reputable garage with OTT level of prep, meaning I feel amazed to be honest to be picking up a 2009 car at circa \xa320k that\u2019s in this good condition. Thanks again to Chris and team for great service.
I bought a C63 from DSI back in march, and the whole process was a pleasure from start to finish. I travelled down from the north west to their garage to purchase the car, and a few days later an issue appeared with a sensor on the car which was no fault of the garage, these things happen. But the garage rectified the issue without any hesitation, as it was a long way to travel back down to Dorking, they kindly offered to cover the cost of the repair from a local specialist where I live. The car drives like a dream and is now faultless! I can\u2019t thank the lads at DSI enough for selling such a gem of a car and dealing with any issues so professionally, I highly recommend them! Will definitely do business again \U0001f60a
\u201cCustomer service at its best\u201d Purchased my dream car, a BMW M4 6months ago. After about 3 months of ownership the car developed a small fault in the form of an engine light which I guess on a 10 year old sports car is not unusual. Spoke to the after sales team who advised me on what next steps to repair would be. Throughout the whole process they kept me informed and updated on timelines. The faulty sensor was replaced and the car was swiftly returned to back to me. Couldn\u2019t be happier with the whole experience. This was the second car I purchased in 3 years from DSI and will definitely go back for my third!
I wouldn\u2019t recommend DSI Performance Cars. The Mercedes they sold me developed serious wheel and tyre faults within two days. Independent inspections found a poorly repaired alloy, unrepairable tyres, and issues that were clearly present before sale. Despite this, the dealership dismissed every report and even returned the faulty car to me after I rejected it. The Financial Ombudsman later ruled the car was not of satisfactory quality at the point of sale and ordered a full refund and compensation. Great reviews don\u2019t always show how a dealer behaves when something goes wrong. My experience was extremely disappointing. Reg Ov19yaf Full case Case can be found on fos website Case number Pnx5854627-s7j2
Purchased my Mercedes from these guys. Beautiful car that I\u2019m very happy with so far. Chris was great and clearly passionate about what he does. Thanks to Chris, it\u2019s rare to find a car business owner who is open to decent negotiation in the interest of getting a good deal done.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
