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Dinnages Ford East Worthing
Brougham Road, East Worthing, BN11 2NR
east worthing
4.3 (318 reviews)
Dinnages Ford East Worthing
Brougham Road, East Worthing, BN11 2NR
Absolutely fantastic customer service at the Worthing branch. All the staff so friendly and welcoming. Car was booked in for a warranty repair and the day before I managed to get a screw in on of the tyers. The service department went above and beyond to get a replacement tyer in for the next day. Massive thank you to Harriet, she has been awesome and should definitely be recognised for the efforts and customer service she has given.
I have purchased previous cars from Dinnages and have always found the team very friendly and professional. They took the time to explain everything clearly and always offered a lovely cup of tea. On this occasion, Owen was really helpful and patient when I went back and needed advice on a couple of small things. From the start he talked me through everything step by step, so I always knew what was happening. The whole process was straightforward and was made to feel comfortable and never pressurized. Overall, an excellent service.
Highly recommend. Had taken my work van to a different garage who couldn\u2019t fix the issue. Contacted Dinnages Worthing who got it sorted within the day for a reasonable price and very friendly service, getting me back to work for my business and saving me significant losses. Will be back again for further work and maintenance.
Absolutely appalling service. I booked my van in 3 weeks ago to be told a day before my appointment that they were unable to fit my van in on the appointment day. Which would be fine but I was then told as they could not do it I would then have to wait another month for their next available appointment not delay others in que just cancel and rebook. Totally shocking business ethic. Unfortunately I very much doubt my engine will last until the next appointment without being looked at.
I have recently completed the purchase of a used car from them. We received a warm welcome on arrival and we were very impressed with the customer service received from Tim during the whole purchase process. He was extremely helpful and informative and there was none of the pressure or hard sale that I have experienced at other dealerships.
Changed to main dealer Dinnages Worthing a couple of years ago after using another Ford dealer for 20 plus years. I have been entirely satisfied with Dinnages, very efficient, knowledgeable and professional. Last year I traded in my car for another Ford and found the service from Dinnages to be excellent.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
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