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Derbyshire Elite Car Sales Limited
Unit 4, Prime Industrial Park, Shaftsbury Street, Derby, DE23 8YB
derby
4.6 (92 reviews)
Derbyshire Elite Car Sales Limited
Unit 4, Prime Industrial Park, Shaftsbury Street, Derby, DE23 8YB
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Went to view a car today & met Mark, he was very welcoming & polite. We were left alone to view the cars at leisure (although he was on hand for any questions, and very knowledgeable) & test driving the car was not a problem. Going through the process to purchase the car was so easy, and he was very reassuring. Thanks Mark!
Lisa Rose
08 December 2025
Recently purchased a Hyundai i30 with Derbyshire Elite Car Sales and we couldn’t be happier with their services. From viewing the car to the communications after the purchase, Ryan and Mark have been extremely helpful. We would definitely use their services again.
Elliot Soar
20 November 2025
What a find these guys are/were! So worth the nearly 4 hour train journey there & the nearly 4 hour drive home. If what you're after (aren't we all) is honesty, integrity, quality & friendly, no pressure sales then honestly look no further. I say that as someone who is not easily convinced particularly as I work in the legal system & see these kinds of situations go very wrong! In these days when customer service is so lacking in so many ways these guys are a breath of fresh air! Just friendly, approachable and decent 👍 I couldn't be happier! After a little minor miscommunication (which I know I played my own part in due to my own anxieties at the process of trying to get the right deal with the right people for the right car & communicating by WhatsApp rather than having a 'proper' conversation 🙄) Ryan, along with Mark, really made the effort to reassure me & answer my questions. I am just so chuffed with not only the car (immaculate, drives like a dream & with brilliantly perfected alloys repaired in house to brand new condition - massive tick!) but the brilliant service I received. Also a great free nationwide 3 month warranty but also the option to, very reasonably, upgrade to Gold with the added bonus of free AA cover which was a lovely surprise! I chose the year but the optional 3 months & 6 months gold were great options too! Absolutely no pressure to buy the upgrade but the fact that essentially they have oversight of the warranty was a huge bonus for me! There are no guarantees with any car you buy, but I really do feel like these guys would absolutely do their best in the event of anything (within reason obvs) going wrong. Keep up the good work, the market is full of sharks & I just thank goodness I found you!
caroline batchelor
22 August 2025
I needed a new car so went to look here . I was after a mini and they had a few in so we had a look round and was left to it no pushy salesman . Absolutely lovely guy that owns the place ,the cars are valleted amazingly inside and out . The car I brought was 2017 and hasn't got a scratch on it . They take pride in the cars they sell. I Would definitely go here again and highly recommend them.
Lisa Hadfield
22 August 2025
Really good service great communication very friendly would recommend!!
Oskar Storti
22 August 2025
Thank you Mark for your help and support. We had an issue very shortly after purchasing a car and Mark did everything he said he would in order to help with the resolution. Honesty is a rare attribute these days and it's a pleasure to highlight it if you are lucky enough to have had that experience, which I have. Thank you again Mark.
kam singh
10 July 2025
So why is it your getting negative reviews removed when they are legit reviews just cause your a scamming company that sells cars needing work I can even send pics from one of the cars you sold from your garags with numerous faults that YOU, as the seller is liable for and you know this but you fob your customers off to a warranty company, I'm very close to leaving a sign outside your garage to tell people not to buy off you but then again you would try save your misled reputation, but I'm sure yous can ask more of your friends and family for fake reviews I see
Scott Fm
28 June 2025
Great service by Mark and the team. All queries were answered professionally. Now I have a nice reliable motor. Highly recommend.
Dave Wakefield
21 June 2025
Excellent service.mark and his team are great . My new car drives amazing ,really happy with it . Would definitely recommend and will be using again .
Lisa Montroy
14 June 2025
I bought a bmw from this garage on 18th February that's been nothing but hassle riddled with faults, i called them to inform them and they don't want to know of the problems, they instantly pass me onto the warranty company. I called the warranty company to then be told the said faults are not covered under the warranty, the car has no power to get up hills and whilst in idle its was so rough the car was rocking, took it to a garage who run a diagnostic machine through it, faults came up on several things, swirl flaps, glow plugs etc, the car wasn't even road worthy. After calling the finance company because Derbyshire elite cars and the warranty company offered no advice or help, the finance company asked me to take the car to a reputable garage and a report sent to them, I tried a few independent garages but no one was wanting to get involved, so had to get the car transported to Stirling BMW for a full diagnostic to be done, I was then rudely told to remove my car from bmw by the warranty company (which i have in black and white) and take it to an independent garage as the costs were too high, they would rather cheap parts were used, I refused to remove my car BMW then their warranty company took it upon themselves to remove my car from bmw without my consent as they weren't happy being quoted just short of \xa31400 from bmw for the repairs. Which was reasonable to me, id have paid it out my own pocket but I had only just bought the car so it was the car dealers responsibility to cover the costs of the repairs, they took my car too an apparent independent garage. The car infact had been dumped on the main road and the mechanic who owns the garage didn't even know the car was there and didnt know where the key was which was found in the end in a neighbouring unit almost a week later. The garage quoted them the same as bmw. the warranty company also has refused to supply a courtesy car because of the cost of the repairs being double what they were allowing to pay for said faults. Derbyshire elite cars hasnt even offered a courtesy car. Citizens advice has informed me they should have supplied a car for the inconvenience caused til I get my car back. Its now been 2 months my car has been off the road and 2 weeks since my car was removed from bmw without my consent. I still do not have my car back. This is mothing but a headache. I would have been back on the road by now if the car was left at BMW. Save yourself the stress and avoid this car dealer!!
sara macmillan
14 June 2025
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
