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Dales SEAT at Summercourt
Chapeltown, Summercourt, Newquay, TR8 5YA
newquay
4.5 (150 reviews)
61
Joined 2019
Dales SEAT at Summercourt
Chapeltown, Summercourt, Newquay, TR8 5YA
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I dealt with James Catherall, he was extremely helpful and quickly answered any questions and concerns I had and would certainly recommend him. I will be a returning customer in the future.
Stuart Bennett
16 January 2026
Arranged to view a car and arrived as agreed. On arrival, I spoke to a member of staff and explained we were there to view a vehicle. Despite this, no effort was made to locate the car and we were left waiting for around half an hour. The dealership wasn’t busy, yet no one approached us during that time. We eventually left due to the lack of service and went to another dealership nearby, where we purchased a car instead. Very disappointing experience.
Camille Weir
16 January 2026
Friendly helpful staff
Pete Johnson
29 December 2025
Went to collect a part for my pregnant daughter in laws car just after five unaware that the stores closed at 5. The service department went out their way to find the part I needed.
Dave Grimshaw
29 December 2025
Shaun in the Service department was very patient and welcoming when helping my wife with a query. We highly recommend his service !
The Paint Hub
22 December 2025
We were very pleased with the service we received when we changed our car recently. We were given an adequate time to test drive the car and a brief explanation of it's features. Alex explained everything to us and answered all our questions when we picked the car up. The day after we had a follow up call to see how we were doing and were able to check anything we had forgotten to ask. Excellent customer service.
Dot Fleet
15 December 2025
I’m really disappointed with this garage. The engine kept stalling unexpectedly, which made driving stressful and unsafe. Even after having it checked, the issue continued. The garage told me it was my imagination? The garage manager Martin just kept speaking over me and I gave up. I expected far better reliability, and I wouldn’t recommend this garage based on my experience, I went elsewhere for continued warranty
City
27 November 2025
Im disabled I asked for a certain spec car. Ready to go with good technical amd mechanical parts and some internal wishes on spec. Eg wont need anything anytime soon. I was told it had a recent service which then turned out to be 6 months ago. No MOT but assured it was sound. Media has a technical issue when connected by usb, tyre tread is low (i found out when swam round the cemetery car park at a funeral) the brakes less than useless. The car was given a service to make it "recent" as sold but guess what has yellow warnings on brakes and tyres. Media still not working. I asked them to do the MOT at the same time as the service as agree by them but they forgot. So I now have a useless dangerous car with low brakes, low tyre tread and no MOT which runs out when im away at my mums care home visiting her. Been sent round in circles by multiple emails asking me for clarification over and over when ive clearly said from day 1, brakes scrape and grate, Media not working, tyres slide. Given the 100 point check sheet on request which even says I have a spare tyre. The Dacia duster does not have a spare tyre! Blagged and tagged. Would expect more when buying locally as a disabled person. I originally went in for a motability car. No escalation process to higher management. Sold by Finn and service arranged by Martyn. No Adr. Will continue with motability, dial and trading standards. All documented and recorded. Blagged and tagged proper job. (UPDATE was offered the MOT and car sorted as recompense and then they cancelled the MOT at 5.28 pm saying due to poor review here knowing i had to drive to my mums care home. The mot was part of the agreed contract on purchase) Retaliatory removal of parts of a contract due to a review is illegal in the uk. So is putting lives at risk with poor tyres and grating brakes.
Claire J
27 November 2025
Great staff, very helpful
Terry Francis
13 November 2025
Excellent Again !! I have said it once and will say it again ,Dales set the benchmark locally !! Thankyou to Dan (suzuki) and Luke and Scott (cupra) as always my wife and i received excellent customer service,a pleasure to deal with you again,Thankyou .... Mark and Sophie
Cornish Freak
27 September 2025
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
