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Dace Specialist Car Centre Manchester
718 Liverpool Road, Eccles, M30 7LW
eccles
4.8 (2,587 reviews)
Dace Specialist Car Centre Manchester
718 Liverpool Road, Eccles, M30 7LW
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Couldn’t ask for a more pleasant experience, traveled 2hours and the car was presented and waiting for me. We had a nice test drive and as much time as I needed to have a look around my now new car and learn how it works with no pressure I’d like to thank Ryan making me leave with a smile
The experience of buying my "new" car was as stress-free as such a purchase could be. No pressure sales, and good communication throughout. However, my 6-year-old motor proved to have a dying battery. I had to jump-start it once, and although it would start the car, it wasn't charging adequately when run. Batteries are normally excluded from the warranty, but Jason in Dace's warranty dept was excellent and understanding. He sorted me out with a replacement, offered me a couple of options, trying to minimise any inconvenience for me. The new battery was fitted same day at a nearby battery supplier, all costs covered by Dace. Excellent after-sales customer service.
Joe was class, no sales tactics, no preassure. Super relaxed, listened when I highlighted some minor cosmetic issues on the car and got them sorted before I picked it up. Refreshing change from Main dealers and larger 2nd hand forecourts I’ve experienced (that fella Arnold who gets his shoes from Clarke for example ;) who can’t get you out of the Ken quick enough and don’t give a toss about helping you. Top TOP bloke and the car was prepped and sorted just as they said it would be (minus 1 little section of door seal On the drivers side but… the customer service was spot on so we’ll let it slide). Go and see Joe at Dace motors in Manchester if you want sorting!
I recently purchased a vw golf from Dace German car centre and had a fantastic experience from start to finish. The whole process was smooth, professional and stress free. A special thanks to Mike, the salesman who looked after me. He was very insightful and took the time to answer all my questions, explained everything clearly and made sure I felt confident in my purchase. The car itself was in excellent conditions exactly as described and I’m really happy with it. You can tell they take pride in the quality of their vehicles and customer service. I’d definitely recommend Dace German car centre to anyone looking for a reliable car and a straightforward buying experience: thanks again to Mike for making it such a positive experience!
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.
