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Dace German Car Centre
309 Manchester Road, Stockport, SK4 5EA
stockport
4.8 (2,534 reviews)
Dace German Car Centre
309 Manchester Road, Stockport, SK4 5EA
Absolutely amazing service throughout the whole process. I dealt with Lewis, an absolute cracking guy and very professional. I travelled to Dace in Stockport from South Wales with a vehicle to trade in. Leading up to collection, Lewis was in touch at every turn to update me on the trade in details as well as the progress of getting my new car ready, all was super smooth. Agreements were in place ahead of the travel to Dace, my time in the dealership was no longer than 40 minutes and even that was taken up by chit chat from myself. I have today (5 days after trade in) been notified that Dace have sorted the finance on the trade in vehicle, quicker than expected! My partner and I were so impressed, we are genuinely considering another trip up to get a second car from them. Amazing dealership.
Jaydon’s customer service throughout the entire process has been exemplary. It has been a smooth and seamless process from start to finish. He made himself available at all times throughout. This is the second time I’ve bought from Dace and I’m sure it won’t be the last! I recommend this place to anyone in the market.
I Bought my car from Dace yesterday and I can’t recommend enough!! The whole service from start to finish was a pleasure. Callum was amazing, his communication and knowledge was great and he made sure I left with a stunning car that I’m over the moon with! Everyone that works there are so lovely, the receptionist and the car sales are all so friendly they really do make you feel comfortable. Thank you all, especially Callum for making it so easy and enjoyable buying a new car. Highly recommend!
Jason in warranty claims dept made life very easy, strut boots and brake fluid change on car only just bought sorted and as the external garage doing the work had issue with payment method we paid ourselves and we're reimbursed as promised next day..Jason had made contact in first instance following up the fact the car had thrown a fault,AA sorted that but fact Jason and DACE had chased the resolution was brilliant! Cannot recommend Jason enough,perhaps DACE could use him full time on the claims and relieved him of other duties that take him away from the desk 🤣
Jason the gentleman that has dealt with my daughters vehicle from the warranty department has been absolutely brilliant all the way through, keeping us informed every step of the way. When Jason wasn't available one of his colleagues Chantel (hope that's how you spell it) has stepped in and kept is in the loop. First class service thank you both so much.
I recently had the pleasure of dealing with Lewis Birch, and I can confidently say his service was exceptional from start to finish. His attention to detail, warmth, and clear understanding of the car sales industry are second to none. From our initial meeting just a week ago to now, the entire process has been seamless — and we are now proud owners of another vehicle, prepared to the highest possible standard. This purchase marks another step in a long-standing relationship, having now bought four cars from this dealership over the years. Based on this experience, I have no doubt we will return again in the future. It’s often easy for customers to voice complaints, but just as important to recognise outstanding service when it’s delivered — and Lewis truly deserves that recognition. The level of care and diligence he showed was exceptional. For context, I purchased an Audi e-tron GT last year, and the level of due diligence and customer care did not come close to what Lewis has demonstrated. That speaks volumes. We wish Lewis every success in his career. He is a true ambassador for the company, and the team should be incredibly proud to have him.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.
