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Crewe Volkswagen
Third Avenue, Weston Road, Crewe, CW1 6XZ
crewe
4 (865 reviews)
Joined 2013
Crewe Volkswagen
Third Avenue, Weston Road, Crewe, CW1 6XZ
Rubbish customer service from start to finish, left waiting over an hour to collect vehicle even though I had a call to say it was ready to collect, also was told they had washed and vacuumed the car to then find the car had infact not been washed or vacuumed in the slightest, just poor overall. Disappointing VW.
After being let down by a big-name parts supplier, I visited Crewe Volkswagen. The lady on reception kindly directed me straight to the parts department, where Gemma was absolutely fantastic. She had the parts on the counter within minutes! I'm delighted with the fast, friendly service. Thanks to Crewe Volkswagen, the Technotub Mobility VW Caddy will be back on the road today.
I bought my Polo as an "Approved Used" vehicle from this Crewe dealer, expecting a high standard of safety. However, only 18 months later, it failed its MOT with major safety defects. All four tyres were so badly damaged that the internal cords were showing, and the track rod end ball joints had excessively perished rubber. It is shocking that an "Approved" car could deteriorate to such a dangerous state so quickly. I had to pay over \xa31,060 to make the car road-legal again. The brand's low Trustpilot rating (1.4 stars) really makes sense now. Deeply disappointed with the lack of quality control. Avoid if you expect a truly "approved" inspection.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
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