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County Car Sales Hull Ltd
15 Holderness Road, Hull, HU8 7NA
hull
4.3 (75 reviews)
Joined 2020
County Car Sales Hull Ltd
15 Holderness Road, Hull, HU8 7NA
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My son bought his first car by himself from here a black fiesta. After 2 weeks the car broke down while he was on a slip road. After a long time in the garage county cars decided it needed a new engine. After 4 months we still didn\u2019t have the car back. The disappointing thing was the staff never made contact with us in the 4 months, they ignored calls and replied minutes later with texts telling us to contact the mechanic directly. Although the mechanic was good at first ended up leaving voice notes (with swearing ) that he was at his wits end with the car and to book it in another garage ourselves. Needless to say we demanded the money back for the car. The staff were rude, had shocking communication and customer care for a 17 year old boy ( excited for his first car) once he had paid for the car and left the yard. The staff also refer to the owner as boss and would not tell us his name , they also would not tell us the engine repairs garage name or location! Which is very strange apparently we didn\u2019t need to know!? Will not be buying from here again.
My son recently bought a Skoda Superb from County Car sales. The guys (all called Tony I think :) ) were great. Really helpful and really knowledgable. The car was fully valeted and serviced for collection and a couple of paint defects and dints were repaired to a great standard. The car looked brilliant hence my son (and I) were delighted. Brilliant service from a brilliant team. Nothing was too much trouble. Would highly recommend! Thanks guys!
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
