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Countryside Commercials ltd
Jandrem, Hirst Rd Carlton, Selby, DN14 9PX
selby
4.2 (110 reviews)
Countryside Commercials ltd
Jandrem, Hirst Rd Carlton, Selby, DN14 9PX
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I bought a 2019 Vauxhall Combi van from Countryside Commerials Selby in April 2024. The van developed issues within the first week, starting with an engine management light coming on. I contacted the dealer immediately and he took the van back twice. Each time I asked for paperwork for the work carried out, but none was provided. After the second visit, around eight weeks later, I was told the repairs had 'cost a fortune' and that it was all sorted, but I still received no paperwork and was never told what had actually been done. Around 14 months later the same issues returned and the engine eventually failed. The repair cost to date are \xa31304.00, and the van is now too expensive to fully repair. When I contacted the dealer again, I was told it was no longer his responsibility and to speak to the finance company he uses regularly (Mallard Finance). The finance company then directed me back to the dealer. Both parties effectively refused to take ownership of the situation. The matter is now with the financial Ombudsman and ongoing (2026). In my experience, the van had problems from the start and as I never received paperwork I was promised.!!!
Clare Paterson
30 January 2026
Absolutely no drama buying a van from these lads,was chucked the keys and told to help myself,no high pressure sales crap,bought the van I went to see and so far no issues but with a 3 month warranty I have no doubt that if there was an issue it would be swiftly resolved, definitely recommend 👍 …
wozzer Dunn
30 January 2026
Good set up some really nice van very friendly sales team.Very happy with my van
paul illingworth
27 January 2026
Phil was a gentleman from start to finish Help me though the dots on the i and t thank you
Jeff Palmer
25 January 2026
Just got our Nissan Navara from here. The gentlemen really looked after me with this one. I'm a woman and I don't trust a lot of dealers ( I do actually know a lot about cars) but these really kept me up to date and even waited late for us to come and pick up the after picking our children up from school. I was told it drives beautifully and he wasn't kidding. Its beautiful and I enjoyed every minute of the drive on the way back and trust me I had about two hours in it after sitting on M18 due to accidents. Thank you so much for your help. I'm so sorry the finance company was a bit of a pain but glad it was sorted in the end. Thank you again I highly recommend this company! ❤️❤️😀
Toni-lea Simonite
25 January 2026
Really good experience with Phil! Van is as stated, they repaired what was needed, 1 week later, all repairs done, MOT'd & Taxed. Couldn't have asked for more. Lots of contact and great price! Will go there again
Dan Gibson
25 January 2026
Bought another van for our rapidly growing business. Very clean van well looked after. Ash has been a pleasure to do business with, I’ve already decided the next van we buy we will go through countryside commercials again. :)
Cornell Kirk
07 January 2026
Been doing business with Ash for a number of years and always been a credit to help countryside commercials moving forwards
Ben Carroll
11 December 2025
I've been buying vans from Countryside Commercials for 10 years now, and I can honestly say they always provide the best service. The team is incredibly helpful and will go above and beyond to make sure you get exactly what you need. Every experience has been smooth and reliable, and I wouldn't trust buying a van from anywhere else. Highly recommend!
Bradley Leister
11 December 2025
Was in desperate need of a van and Ash went out of his way to sort me out at short notice. Very friendly very easy to deal with. Thanks again Ash
Liam Jones
04 December 2025
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
