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Cotswolds Cars and Commercials Ltd
Maplewood Hall, Tamworth Road, Coventry, CV7 8JJ
coventry
3.7 (93 reviews)
Cotswolds Cars and Commercials Ltd
Maplewood Hall, Tamworth Road, Coventry, CV7 8JJ
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***AVOID*** Was asked to pay \xa3300 deposit to view a van \u201cthat was in great condition\u201d when we arrived it is all behind locked gates. When we went in you could see there was an oil leak they had wiped to cover up. You could also see that they had topped it up with oil before we got there. After saying we weren\u2019t interested in the van (for obvious reasons no service history etc) you could see the mood change. they are refusing to give us our money back and then block your number. You can see that they buy broken vans, get them running to sell off and then block all contact with you. We were told we could see the service history one we brought the van. Now in contact with trading standards and banks to resolve this.
We required another Mercedes Sprinter LWB and I contacted Cotswold Cars and Commercials.Within a week Mr Guest found us what I can only describe an immaculate example so we were able to complete the transaction and my driver took the vehicle to our company in Exeter where vehicles are far more expensive.We are very pleased with the condion of the van and will be contacting Cotswold Cars and Commercials as and when we replace company vehicles.Highly recommended
Avoid this place !!!! They will sell you a shed , not a van !!!! Tried to rip me off with a van that needed over \xa31000 of repairs. Ended up taking legal advice due to the lack of help from these ......people, as the van was so bad i had no,problems getting a full refund and easily won my case. The salesman, Liam, was all smiles and polite to get the sale and then the rudest and completely ignorant person I have ever met when it came to dealing with my complaint. The so called manager was also completely incompetent and incredibly dense ! However, I have received a full refund and left the trading standards and necessary authorities to pursue cotswolds for the money back. Strangely cotswold refused to comment......not so cocky anymore !!!!
Recently bought my car from here and couldn\u2019t be happier with the service provided! Staff were very honest, helpful and polite! The Vehicle is great, exactly as expected, So impressed with both my vehicle and the service provided by Cotswolds cars and commercials. Would definitely recommend to others!
I am extremely disappointed with my experience with Cotswolds Cars and Commercials Ltd. I paid \xa3760 for an extended car warranty, which was promised at the time of purchase. However, after taking my payment, the company failed to provide any warranty documentation, policy details, or any form of service. Despite multiple attempts to contact them, I received no proper response or resolution. This experience feels like a scam \u2014 they took my money and delivered nothing in return. I would strongly advise anyone to be extremely cautious when dealing with this company. Based on my experience, I would not recommend them to anyone looking for an honest or trustworthy service.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
