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COSMIC CAR SALES LTD
VIEWING BY, APPOINTMENT ONLY, Enfield, EN7 5HT
enfield
4.8 (152 reviews)
COSMIC CAR SALES LTD
VIEWING BY, APPOINTMENT ONLY, Enfield, EN7 5HT
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Best place you can go to get your car. My first time getting a car today & everyone made me feel so comfortable, answered all questions I had and even helped set up my Bluetooth! I had an amazing experience, very professional. Car was spotless & clean, no faults at all. Would highly recommend if you are looking for a reliable place. Purchased a VW golf.
Jade Magloire
26 January 2026
I never leave reviews but feel I have to in this case. I try to be understanding but this has been an incredibly upsetting and stressful experience. I went to view a VW Polo from the Enfield branch and it looked like a really good car with good mileage so I purchased it. I was told it was an import but I do feel like this should be properly advertised by the garage that all the cars they sell are imports as if I had this information before I wouldn’t have even viewed it but anyway I liked it so I thought it’s fine I’ll buy it. Literally on the drove home which took me an hour about 45 minutes into this my temperature warning light came on. Looked under the bonnet my coolant was low and discovered it’s leaking due to a broken water pump. Called to discuss this as I have a 3 month warranty and was told I could bring it to them to be fixed at there garage but as I work a lot and it’s a long drive I was worried about doing as I was concerned my engine would overheat they agreed to pay ‘trade prices’ if I took it to a local garage which I had to do so I did this and they agreed to pay about 80% of the costs initially. The mechanic then also discovered oil leaks which was obviously frustrating as this vehicle was meant to have a brand new MOT, service and valet and this is yet another problem discovered straight after purchase. They were initially very apologetic and offered to pay 100% of the water pump price as a good will gesture and insisted I now bring the car to them to fix the oil leaks which I ended up agreeing to as being an import car my garage could not get the parts. I messaged on the 19th December asking to book the car in and did not receive a response so I messaged again on the 5th January so 2 whole weeks as I was being understanding about Christmas time but this is pushing it and in this time I have now discovered my horn has now stopped working which I included in my message which is yet another problem and just got a message back ‘book the car in’ with a number. So no reply for 2 weeks now a half hearted message with no apology for more issues discovered. I then discovered my windscreen washer pipe had broken! So I sent a message to tell them yet again another problem and this message they haven’t even bothered to open. No apology and they are acting as if I’m a massive inconvenience! I have also had 3 warning lights pop up on the dashboard! I did take it to the garage and they did fix it but I am hoping it’s actually fixed and nothing else goes wrong but this has been very difficult and huge stress even getting my car there and to now be ignored and no response when selling a car with this many issues is unbelievable and for a car that has meant to have had an MOT, service and valet they either have not checked the car properly to miss so many things or they were unable to find them so either purposely sold a dodgy car or incompetent either is unacceptable. I have complete proof of everything if they try to deny any of this.
Sophie Anderson
22 January 2026
We bought our VW Golf from Cosmic and had a really positive experience. Mark and Chris were both friendly, professional, and very helpful throughout. The whole process was much quicker and smoother than I remember from buying a car previously, and everything has been great with the car so far. Would definitely recommend 👍 …
Tony Avery
22 January 2026
As a family we have purchased 3 cars in 3 years from this company and we are very happy with them. Definitely our next part exchange and purchase will be from them again, Highly recommend. Phill
Recoveroo LTD
22 January 2026
Excellent service from Mark & the team, professional, straight forward and honest throughout. I bought my VW Golf last year from Cosmic, drives practically like a new car haven't had a problem with it since. Couldn't recommend them enough.
Sonny Kennedy
22 January 2026
I have always bought my cars from cosmic over the years and will always continue to! Great service and cars i would recommend A+
Saeed Husseini
22 January 2026
Just bought a car from cosmic car sales ltd and there is no negative things I have to say only positive from the get go was greeted by mark and was very polite and very knowledgeable about the car, the car was in amazing condition and no problems whatsoever I would highly recommend this place to anyone that’s looking to buy a car
Harrison B
22 January 2026
I’ve just bought my car and couldn’t be happier with the whole experience. mark and Chris were outstanding blokes from start to finish, incredibly professional, never pushy and genuinely focused on making sure I felt comfortable throughout the process. There communication was spot on, always quick to respond and happy to help whenever they could. Mark answered every question with patience and clarity, which really put me at ease and made the whole purchase feel smooth and stress free. It’s rare to come across someone who combines great service with an easy going, honest approach. I’d happily buy from Mark again and would recommend him to anyone looking for a straight forward, positive car buying experience.
India England
22 January 2026
I have just brought a fantastic beetle from Cosmic Car Sales. It’s no surprise that this place is busy! Extremely professional, as a lady buying a car you can feel like you’re going to be ripped off or buy something that is not what it seems, this is not the case here, Mark instantly put me at ease! There is plenty of choice of immaculate cars. I would highly recommend them as a place to buy a car free of any worry! Thank you!
Lucy O'rourke
15 January 2026
Excellent Experience – Highly Recommended! I recently purchased a second-hand car from this seller and I couldn’t be happier with the experience. From the first enquiry to driving the car away, everything was smooth, transparent, and professional. The car was exactly as described—clean, well maintained, and in excellent condition. The seller was honest, friendly, and very knowledgeable, taking the time to answer all my questions without any pressure. All paperwork was handled efficiently, making the whole process stress-free. I truly felt valued as a customer. I highly recommend this seller to anyone looking for a reliable used car and outstanding customer service. I would definitely buy from them again
chandresh patel
15 January 2026
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
