

CarsUnder3000
london road, Rayleigh, SS6 9ES
CarsUnder3000
london road, Rayleigh, SS6 9ES
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So Bought a 2014 focus a week ago paid full amount by bank transfer , very smooth process, they let me store it there as my work made it hard to get there to pick it up so i managed to today. It made it a mile , lost all power and over heated. Called them , spoke to Grant, he said to bring it back (in limp mode) I asked what if it dies on the way. He said it will need recovering i was like fine. so took it back he has said it will either be fixed or ill get a full refund. Obviously very disappointing the cars broken , but the service has been very good so far. As this is ongoing ill do another review with the outcome. I feel too many bad reviews are done in haste, so this will be a real time honest set of reviews.
Really disappointed with their aftercare service. I have been ignored for weeks about multiple issues I have had with the car within the 30 day warranty period. When buying the car I was told that it had gone through rigorous checks, but this can't have been true. Definitely won't be recommending or buying from them again.
My wife brought a car from them recently. We were initially really happy with the service but the aftercare is the reason they are only getting a 1 star. We have been completely ignored about multiple issues. There were also multiple missing parts that we were told would be sent in the post, it's now been about 6 weeks and we haven't received them and the aftercare service is still ignoring our questions on the progress of this. So disappointed and won't be using them again or recommending them.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.