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Cars2u
Old London Road, Washbrook, IP8 3LA
washbrook
3.5 (13 reviews)
47
Joined 2015
Cars2u
Old London Road, Washbrook, IP8 3LA
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Recently bought a seat Ibiza 1.2 tsi FR. After checking out the car the car ran fine and was in ok condition. 60 miles back home the car broke down and I had to wait 5 hours for a tow truck from the RAC warranty provided… after getting it back home and towed to the RAC approved garage in Birmingham they said the car had an electrical fault, misfire issues and sent me out a paper full of issues (around 20 issues) the car has had after multiple days of waiting. The cars faults were not covered under the warranty and I had to fix it myself. After talking to the owner of Cars2U he was nice enough to cover the costs parts for the repair or I’d send the car back to him. Overall a bunch of wasted time mostly coming from the RAC garage. But also the drive back home. Great communication and problems solved by the owner of Cars2U. Remember to always bring a mechanic with you and don’t let the RAC warranty work on your car!
Brian
15 October 2025
Brought a Ford cmax from them 17th March 2024. Can’t find any fault with the dealership, car was presented nice and clean with service and fresh MOT the owner was a top guy very helpful and just all round nice to chat to. Let me know when you have a Range Rover for sale 👌 Thank you again
Callum Porter
19 March 2024
Really poor company with no pride for the car business. No communication despite numerous calls and failed to contact. Stay away from these chancers.
Altaf Patel
12 February 2024
We bought a car and received an excellent hand over the car was presented clean and sales team was friendly and very helpful with paperwork and documents very happy thanks again
Mark Hughes Hughes
08 November 2023
Great to deal with, very helpful and good selection of quality cars.
Elmunkee Boy
22 August 2023
Alan was a fantastic person to work with and, in 30 years, this was the best experience I’ve had buying a vehicle.
John Thompson
22 November 2022
Popped in with an enquiry on a bmw on the front ended up going out in the car for a drive which wasn't any trouble at all with the guy there, thank you 👍 …
James Day
22 November 2022
Great friendly service from Ray from start to finish, great vehicle at a great price.
Jamie Dunlop
22 November 2022
Bought the missis and Audi A3.....really pleased. Staff couldn’t be more helpful....full of info and great balance of not being pushy but being attentive....car is great and was all ready to collect when promised....highly recommend....cheers guys...
Andy Trinder
22 November 2021
Update September 2020: I have noticed the red Jag (EX56 RXY) up for sale again without mentioning the noticeable fault, so hopefully they have fixed it by now. Visited Cars2U to purchase a Jag. Put deposit down May 2020. Test drove the car and there was a 'knocking' sound upon sudden acceleration. Left this with the dealership and they assured me it will be sorted before pickup. Communication wasn't the best on numerous occasions. I was told I would be called on a specific day, then I wouldn't hear back. I or a relative would call only to be told to wait for the mechanic, they cannot be rushed, they are working flat out with other jobs. Any sort of update *at all* would have been much appreciated. I waited 2 weeks without knowing, only to hear that the cause of the Jag's 'knock' cannot be found or repaired. They said they replaced numerous 'bushes' however the noise continued. The dealership then offered a significant reduction in price off the car. They then offered the \xa3100 deposit back as I did not want to continue. Communication needs improvement. Any sort of update about the Jag would have been appreciated, even just to say they'll call back with a more detailed update from the mechanic at a certain date.
HBale
22 November 2021
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
